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Work History

May 2011Present

Founder & CEO (Chief Executive Optimist)

Viv Arora Consulting

Philadelphia PA & New York NY

I am a business development consultant for startups and small businesses. I believe that relationships with our teams and our clients are our most valuable assets. I help build those relationships by assisting startups with team building, community outreach, event planning and marketing. In my years of experience, I have done the following for my clients:

Organized market surveys to understand target demographic sentiment and used data to launch a new marketing/branding plan which resulted in increased market share and 18% sales growth for two consecutive quarters

Researched markets to identify opportunities for events and produced detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets)

Organized small scale test events to understand brand specific logistics; Created structure to launch a fast paced and national level campaign

Gathered key event metrics to analyze success rates to constantly evolve and make events more efficient and cost effective for clients. Regularly surveyed and analyzed feedback from event attendees, using social media, to ensure identified objectives were met

Implemented data warehouse technology in order to aggregate transaction information, merge the information with CRM products, and to provide KPI

Assessed business strategies of clients, including analysis of working capital, process workflows, financial inefficiencies and new business opportunities

Improved retention rates and client satisfaction ratings by starting a recurring client feedback event to better understand and identify problems with online and retail UX

Dec 2011Aug 2014

Events Coordinator & Community Outreach

MANNA Metropolitan Area Neighborhood Nutrition Alliance

Philadelphia, PA

MANNA is a nonprofit organization that cooks and delivers nutritious, medically-appropriate meals and provides nutrition counseling to neighbors who are battling life-threatening illnesses. Through delivery of 3 meals a day, 7 days a week, MANNA provides hope and nourishment to the Greater Philadelphia area and Southern New Jersey.

Lead the operations committee for the televised event Shut Up & Dance, a one-night-only benefit performance by Dancers of Pennsylvania Ballet for MANNA that raises money for HIV & AIDS treatment

Partnered with American Airlines and Shop Rite to organize and host Pie in the Sky, MANNA's largest fundraiser, that raised enough to provide 1,800 Thanksgiving dinners to the undernourished

Organized two 5K runs that were USATF-certified, chip-timed courses on Martin Luther King Jr. Drive in Philadelphia, PA. Participants were able to raise funds to benefit local hunger-fighting nonprofits by setting up a donation page on the website. The events featured live entertainment, special guests, free food and fun activities for all ages

Spearheaded the implementation of Salesforce and Base softwares to better equip our field marketing team with relevant data about past and present donors to improve repeat donor rates

Managed team of 35 volunteers during field marketing and fundraising events

Coordinated all event operations, logistics, publicity, including public relations, advertising and design, production and distribution of collateral media

Researched, hired and negotiated contracts with outsourced freelance web and graphic designers

Sep 2009May 2011

Operations Captain

Penn State Dance MaraTHON

University Park, Pa

THON is a year-long, student-led fundraising and awareness effort with over 15, 000 volunteers. It culminates each February in a 46-hour no-sitting, no-sleeping dance marathon in the Bryce Jordan Center. Last year, THON raised 13.02 million dollars for its sole beneficiary, the Four Diamonds Fund, bringing the total amount raised since 1977 to more than $101 million.

Planned and managed logistics and operations for the largest student run philanthropy in the world

Interviewed, organized and lead team of 37 to participate in year-round events and to set-up and maintain event floor for duration of the final event weekend

Worked closely with other committees to build safe, fun games and structures for events throughout the year and THON Weekend

Lead committee exercise and diet program to prepare for the fitness level required to participate in THON

Education

Aug 2006May 2011

Finance, Economics

The Pennsylvania State University
    • Minor in International Business 
    • Nittany Lion Actively Managed Mutual Fund Research Analyst
    • PricewaterhouseCoopers xACT Case Competition Winner

Portfolio

Software

Microsoft Suite, Adobe Creative Suite, MailChimp, Salesforce, Base, SugarCRM, Highrise, SQL basics

Languages

English, Hindi, Punjabi : Actively learning Italian