CRM and Billing Test Analyst
Senior Test Analyst, Ausnet Services, Melbourne
Oct 2012 – Feb 2014 and June 2015 - Current
Project Summary: Ausnet Services has implemented the AMI Program to ensure that cross industry activities associated with making the AMI functionality available and enabling the AMI services. This includes implementation of end to end solution to support the Asset Management, Service Order Management, Meter Data Management and Billing.
Test Environment: SAP CRM, Kinetic Billing, Siebel MDM, Policy Net and HP ALM(11.50 Sprinter extn)
Managed testing of CRM, Billing modules and various interfaces across different applications
- Defined, documented and reviewed software test plans in accordance with documented processes for CRM and Billing systems
Track and report progress of test planning, execution and document, coordinate the detailed execution for System Testing, SIT and UAT
Reviewed requirements, specifications, user documentation, help files, and other project documentation to assure quality of the products and tests to be developed
Performed task assignment, identify and resolve blocking issues, defect management and test status reporting
Functional testing and Integration testing of Meter Management System(Policy net) with upstream systems (MDMS: e-Meter and CIS – SAP ISU)
Worked extensively with Line of Business resources to cover total functionality for System Integration testing, including end to end and regression testing.