Cluster Manager- Payments Distribution
Instrumental in setting up and responsible in managing payment accepted merchant acquisitions and alliances for payments business as a State Head.
Presently, managing the payments bank distribution set up across the region
- Driving Brand Love for Payments across district wise market – TN
- Creating a customer first approach to drive adoption and our product offerings to move advanced digital wallet
- Spearheading a team of 120+ employees and 9800 retailers to drive customer kyc program , account opening, merchandising , user experience, communication development, on ground visibility and trade engagement
- Responsible to develop the strategy to appoint Retailers & Distributors of specific profiles for channel network expansion in key districts and other top towns and sales team management.
- Imparting the knowledge to the channel partners regarding the digital wallet payments services and bank account features and benefits.
- Managing and restoring the trust with retailers and deepening their customer relationships to achieve effective and proactive intervention.
- Planning & executing activation programs like In-store demos for daily activating behaviors to increase the active customers for additional earnings for retail outlets and distributors
- Working on consumer promotions and channel engagement scheme for all our Banking correspondence.