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Work experience

Perform all aspects of the installation, maintenance, Troubleshooting and support of a local/wide area network. (Active Directory, DNS, TCP/IP, RAID, Exchange Server, SQL Server).

Installation of virtual environments: VMWare & Hyper V

Troubleshoot a variety of issues such as SQL replication, Server migrations, Network and security.

Provide technical support and guidance to end users as needed both internally and remote support.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>

Proficient with the following environments: Windows server 2000-2008, VMWare, MS Virtual Server, Windows 7/8, Windows Vista, Windows XP, MS DOS, MS SQL Server 2000-2008, Office-Office360.<o:p></o:p>

Proficient with remote management utilities: Cisco VPN, Sophos, Remote Desktop Services, N-able, Webex, Log me in.<o:p></o:p>

Assist with training and skills development of junior technicians.

Create company specific internal installation documentations.<o:p></o:p>