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Vincenza Tina Carini

Recognized Award Winning Outside Sales Executive SMB & Enterprise; National & Regional Telecom & Tech

Work History

EXPERIENCE ATT (National Business Markets) 06/2008-Present Account Manager II 10/2008 Account Manager I 9/2008 Inside Account Manager 6/2008 • Responsible for Metrics including and not limited to: TBR (Total Billing Revenue) NSR (New Sales Revenue) MRR (Monthly Recurring Revenue) Mobility/Mobility Applications/ Growth Services/ CEE (Customer executive expectations). • Versed in wireless-wire-line and complex products for Telecom-Data. • (VOIP)- EMR/CRM Software Sales/ MPLS/ Cloud/Hosting. • Educate and present solutions to new and existing clients face to face. • Liaison between client and multiple layers of ATT to ensure smooth solution deployment and satisfaction. • Manage clients via multiple internal tracking (CRM) and database systems for growth and daily opportunity. • Manage Retention of clients’ base and minimize any liquidation. • Provide Service for clients, Trouble Shoot, Assist in Provisioning and deployment of product, Manage accounting aspect for each client. • Forge Relationships with all aspects of client management via ATT departments via logistical maneuvering. • Manage existing clients’ accounts via service and technology awareness. • Train and mentor employees for development. • Proficient in complex products: CRM Software, Colo, Cloud computing and Virtualization/ 10mg-Gig…. Hybrid Virtualization, C-Level positioning. • Wireless Design & Application development and implementation. • Channel Management & Consultative Selling • National and Tri-County Relationships cultivated over years of development. • Top 1% out of SE Branch of 40 account managers. • Top 1% out of 430 Account Managers in FL. • Top 1% out of 7,000 U.S Account Managers Nationwide (NBM). • Diamond Club Winner 2010, 2011- Based on Top 1% Sales Company Wide- Across all divisions (National/ Global/ Gov./Health/Edu). • Solutions/ Cisco/Nortel/Avaya/Shoretel: Equipment. • Proficient in all basic wireline & wireless /Long Distance/VoIP/CPE/PRI/MPLS • SALES APPROACH Both– SOCS- “Science of Consultative Selling” & • “Transactional- Based on Volume”. Sales Metrics: • 2014 178% Sales Volume ( Regional). • 2013 138% Sales Volume (Regional). • 2012 133% Sales Volume (Regional). • 2011 128% Sales Volume (Regional). • 2010 148% Sales Volume (Regional). • 2010/ 2011- Diamond Club Winner Top 1% Company Wide *Includes all sales metrics. • Number 1 Seller of Wireless YTD for SF NBM Branch 2010/2011/2012. HSBC Bank 10/2001-6/2008 Branch Sales Manager III/District Trainer (Sales Facilitation) 07/2003-6/2008 • Manage $78 million in receivable assets: five loan officers as well as processor. • In 2004-took New Branch location from $8 Million-Account Start to $38 Million Assets in less then 12 months. • 2005-Million Dollar Producing Branch. • 2006-Recognized Million Dollar Branch 11 out of 12 months. • 2007-Recognized Million Dollar Branch 9 out of 12 months. • Ran Broward district of nine offices for 120days- District resulted in the best LAG (Loan Account Gain) in over 3 years resulting in 300% of company objectives. • Train and develop district AE's via Workshop facilitations. • Ensure branch meets sales goal while offsetting liquidation. • Work with underwriting and all service aspects of consumer lending. • Increased production on the floor by over 58%/$500k in first month of new acquired branch. • Increased applications taken daily by over 72% with 60 days of acquiring. • Increased ancillary and credit insurance sales by over 21.2% in 12 months. • Increased average loan size by over $60k per loan 12months. • Awards: Top Sales Account Manager, Top 5% Ranking Company Wide 7,000 account Managers. • HR Recognition 2002-2007. Senior Account Executive 10/2001-07/2003 • Meet sales goals and develop for management. • Top 1% of company for 2003/ average over 500k per month BC/lending – 7K AEs. • Number one in district for Q2/Q3/Q4 2003. 300 AEs. • Increased production by over $150k monthly vs prior year of production. • Meet sales and service goals and continue to develop training. • 1st year average $375k monthly, company goal was $265K. • Ranked in top 5% of company for 2002. 4,300 AE’s. Renaissance Cruises 11/2000-10/2001 Lead Sales Coach • Responsible for team of agents generating $120 million in revenue monthly. • Track all volume as well as occupancy/service/utilization. • Provide training and feedback to national account coordinators. • Implement new ideas for floor efficiency and employee development. • Participate in the hiring and training process for all prospective agents. • Maintain policy and procedures for national accounts. • Collaborate on a daily basis with such departments as, Air/Sea, Marketing, Accounting, Inventory yields. Precision Response Corp. 02/1998-11/2000 Consumer Manager • Responsible for assisting in the management of 80+ certified PriceLine.com representatives. Ensuring all client expectations. • Held daily team meetings, motivating all team members. • Met a weekly/monthly/quarterly KPI requirement. • Assured top of the line Performance on quality assurance and customer satisfaction. • Present for all facility sales presentations for perspective clients; Floor liaison for consultants and client management.

Education

BS

U.S
20082011

Ashford University; BS , Psychology & Double Minor  Project Management & Political Science

Masters Clinical Mental Health Counseling : Anticapated Graduation 03/2017.

U.S
2012Present

Nova Southeastern University 

Masters Organizational Project Management  ; Specilization MPA ( Public Admistration 

U.S
2016Present

Ashford University  : Anticipated Graduation 06/2017

Skills

Proficient Skill Sets & Client Edu.

SKILLS

• Wireless Provider SMB/Enterprise***
• Wireless Apps - Custom.
• General Contracting ( Understanding of Repeaters/ Line of Sight/ Actual Wireless Infrastructure design )
• Carrier Agnostic - Meaning proficient in all carriers & carrier backbone networks - including spectrum and upcoming 5GLTE
• AirWatch & Mobile Iron
• Salesforce.com
• Wireless Devices iOS/ Android / Intrinsic/ Satellite / Rugged/ Tablets/ Fleet Management/ Inventory & Bar
• Coding Wireless Proficiency*
• Certified SOCs
• Branding & Ecommerce Expert
• Certified Enterprise Mobility Design & Solution Provider
• Certified Complex Design & Cloud Architecture Professional
• Certified Telecom Professional
• Certified UC Professional
• Certified DaaS/SaaS/IaaS/ITaaS
• Certified IT Professional
• Certified Hardware and Software Professional
• Certified Sales Trainer/ Motivational Speaker
• Certified Project Manager/Financial & Operations
• Nationally Recognized for Solution Development & Client Service Satisfaction *** With Technology ***
• Cultivated and Fostered Network developed over 15 years of professional experience…C-Levels/ Consultants/ Chambers/ Carriers & Colleagues of the Same field.

Community Outreach 

• University of Miami (Medical Fellow Endowments – Neurology / Neurosurgery)• Board Position – Foundation Medical – CSF Leak Foundation• YMCA/BBBS/Catholic Charities/ Special Olympics/ Rebuilding Broward.

Hobbies & Life Balance.

Sailing, Fishing, swimming, continuing education, professional & personal networking events , football, basketball games, family & friends , traveling & spending time in Sicily & seeing extended family. Also listening & reading anything related to history & or non fiction. Huge News & current event buff along with serious "Sunday Newspaper reading ... Enjoying the very simple & precious many might take for granted ... The subway, baseball in Chicago, football in Pittsburge, Key Largo for sunsets & being in the moment !