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Work experience

Nov 2013Present

Executive - IT Recruiter

Diaspark Inc.

Diaspark is a CMMI-Level 3 IT services company having expertise in Enterprise and Mobile technologies. Since 1995, Diaspark has been helping organizations address real business issues by applying it's expertise and delivering solutions that align companies with their corporate strategies. Our domain expertise in the Media, Entertainment, Publication, Retail, Healthcare, Travel and Jewelry Manufacturing enables us to offer custom solutions for almost every aspect of these verticals.We are a Microsoft Managed Gold Partner – one of a few numbers in the US with expertise in Microsoft SharePoint, Business Intelligence, Information Worker and Custom .Net Development. This profound Microsoft relationship helps us to deliver rich solutions on the newest available Microsoft technologies.IT StaffingDiaspark's IT Staffing services provide integrated staffing solutions for the evolving needs and IT objectives of many companies. The Company's scalable recruiting process identifies the resource with the best experience and aptitude for their requirement and makes him/her available quickly.SpecialtiesInvolved in recruitment process for USA clients and Specialized in hiring tech professionals on Share point, Dot Net (C#, ASp.Net, BizTalk, WCF, WPF, Silvelight, WInforms) ; Java J2EE with Flex,Flex, SQL DBAs, Oracle DBAs, BI Professionals & DWH- Informatica, Data Stage.....and more.

May 2012Sep 2013

Team Lead

Xtreme Callerz

·Handled outbound calling for US based client base.

·Ensured maximum revenue generation by meeting the targets given by the Director.

·Provided Assistance and Overall man management; also handle dissemination of information and updates.

·Managed a team of 14 agents.

·Was involved into training, i.e., to give process knowledge to the new associate.

·Successfully designed structures and methods to develop quality based and time efficient processes.

Jan 2011Apr 2012

Senior CSO


·Handled outbound calls for US & UK client base.

·Joined as a CSA & promoted as a Senior CSA in just 2 months.

·Was authorized to take escalation calls as a call closure.

·Was involved into training, i.e., to give process knowledge to the new associates.

·Successfully achieved the targets assigned to me.

Successfully handled escalated calls and taking care of value added services escalations.


Jul 2011Present

Bachelor Of Commerce

Barkatullaha University