Printing tool Download PDF

Qualification Summary

  • More than two years of experience working in customer service industry 
  • Ability to multi-task and make quick decisions under stress to provide an exceptional customer service
  • Highly self-motivated with discipline to achieve deadlines and effectively complete projects
  • Bilingual in English and Vietnamese which enables me to work in diverse environments

Work History

Jun 2016Sep 2016

Sales Associate

Forever 21
  • Ability to work in a team environment resulting in a non-conflict environment
  • Ability to delegate team role and manage effectively to ensure satisfied customers
July 2014Jun 2016


Best Baguette
  • Used effective communication resulting in the most efficient ordering process to expedite customers
  • Ability to be congruent within a team to achieve store sales goals
  • Performed mathematical calculations while prioritizing tasks efficiently and accurately to ensure satisfied customers


Sep 2014Present

B.S. in Science

Portland State University
  • Sophomore, Pre-Physician Assistant
  • Overall GPA: 3.65
Sep 2010Jun 2014

High School Diploma

David Douglas High School

Volunteer Work/Community Service

  • Oregon Health & Science University, Portland, Oregon                                      December 2015 - Present

    • Work closely with the nurses to ensure satisfied patients
    • Make sure a clean environment and stocked up materials such as medicines and medical kits
  • Portland Community College, Portland, Oregon                                                    May 2011 - January 2014

    • Bilingual in English and Vietnamese allowed me to help the students learning Vietnamese effectively
    • Ensured a non-conflict environment between students