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Work experience

Oct 2008Apr 2009

Barclays Contact Centre

Outbound telephony sales advisor:

When I first started this position my role involved outbound sales calls to customers regarding lending opportunities. Part of this position was to build up a rapport with my customers to identify a need for an opportunity. This enabled me to offer the best possible option that would suit customer needs.


Sep 2002May 2007

Venerable Bede C of E secondary School

Venerable Bede C Of E Secondary School

2002-2007 Venerable Bede C of E secondary School

CEnglish literature

DEnglish language

D/DScience Double award



PassDigital application

Level 1Skills for life English

Level 1Intro to contact centre

Level 1Employment skills


Key Skills
Key Skills   1        Communication 2        Creativity 3        Problem Solving 4         Outgoing 5        Computer Literate 6        Initiative