Sambodhi Retreat, Bodhgaya.
Responsible for providing leadership in directing the entire operations of the hotel, also in charge of regularly reporting to the owners on the overall performance of the business.
- Producing the hotels monthly financial reports, future capital expenditure predictions & its annual budget.
- Leading a team of over 80 staff.
- Managing guest expectations and requirements.
- Solving and rectifying any guest complaints.
- Analyzing business results and the hotels performance.
- Continuously negotiating all vendor/supplier contracts.
- Identifying major revenues and expense opportunities
- Having high engagement with guests throughout their stay.