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Work experience

Jan 2016Present


  • As Fault Management Engineer, my key responsibilities are to Troubleshooting the site.
  • As RAN Engineer, Configuration or modification of the site is my key responsibility.
  • Along with this i suppose to work on various reports like Worst cell, NOC assurance validation, BSC health checkup, Block Trx.



Bachelors of Engineering

PTU, Jalandhar

B.E in Electronics and Communication Engg. with 71%.


Diploma in Engineering

Govt, Polytechnic Mohali

Diploma in Electronics and Communication Engg. with 56%



New Malwa Public High School, Patran

Matriculation with 64% from PSEB


Troubleshooting Tools
  • MOShell 
  • RAS 
  • Citrix
Monitoring Tools
  • AWE (Alarm Workflow Engine)
  • ALV (Alarm List Viewer)
  • UFM
Ticketing Tools
  • PT4
  • BMC Remedy
Reporting Tools
  • Microsoft Excel 2016.
  • Outlook 2016

Personal Details

  • Father: Lt. Jai Parkash
  • Mother: Roshni Rani
  • DOB: 30-10-1991
  • Marital Status: Unmarried
  • Nationality: Indian
  • Address: W. 10, Jora basti, jakhal road, patran(147105), Distt. Patiala
  • Languages: English, Hindi and Punjabi


Bharti Airtel Africa

Key Tasks Handled Across the Tenure:

  • Higher level troubleshooting & proper analysis of major network faults with RCA.
  • Troubleshooting of Nokia BSC and RNC system alarms ticketing and Power modification in 2G and 3G cells, DAC rectification
  • Working on NOKIA, NetAct, CM editor and configuration
  • Troubleshooting of site with the help of BTS site Manger and citrix Tang.
  • Responsible for troubleshooting & resolving the trouble tickets forwarded by 1st Level Surveillance Team.
  • Troubleshooting for on Ericsson RBS, NodeB, BSC, RNC on WINFIOL and MOShell.
  • Basic Troubleshooting of ZTE Nodes.
  • Working on Huawei Nodes U2000, 6900, 6910.
  • Looking major, medium & minor alarms of network and provide proper RCA.

Preparing various performance reports and performing quality check on daily basis

Industrial Trainings And Project Work

  • Industrial Training (May2012-June2012) Of Telecommunication from IQBRI Pvt. Ltd.
  • Completed Six Months Industrial Training (Jan2014-June2014) of Automation at IATC Siemens (Worked on PLC 200, PLC 300, PLC 1200, HMI, SCADA, AC/DC Drive.
  • Recently Worked on Microcontroller based “Watering Plant System”.


  • Innovative
  • Believe in Quality
  • Confidence
  • Responsible and Hardworking
  • Ability to Adapt to Any Type of Environment
  • Out of the box & positive thinking


  • Sketching
  • Cooking

Other Details

  • Current Employer: Nokia Solutions & Networks Pvt. Ltd. (On payroll ALTRAN Services Pvt. Ltd.)
  • Project: Bharti Airtel Africa
  • Designation: Engineer 1st Level Assurance (NOC).
  • Role: Fault Management/Configuration Management
  • Tenure: 2016 to till date.


I confirm that the information provided by me is true to the best of my knowledge and

belief. I also assure you sir, if a chance given to me to serve under your kind control, I will

perform my duties with honesty, dedication and punctuality. 

Vikas Gupta

Date- 19th September 2017

Place- Delhi, NCR