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Work experience

Aug 2012Present

Team Manager

CV24-7
►Handling a team of CV consultants and Backend team to achieve organisational target. ►Developing communication strategies to improve leads for calling. ►Analysing preparing sales report on regular basis to understand trend in sales and develop promotional strategies. ►Preparing CVs for clients located globally. ►Preparing CVs as per the job profile or desired job of client so as to create more possibilities for client to get interview calls. ►Preparing daily reports on sales and making presentation on sales achievement on monthly basis. ►Creating articles supporting services provided by the organisation.
Jun 2010Jul 2012

Holiday Consultant

Royal Goan Beach Club - www.royalresorts.com.au
►Provided sales presentations about holiday membership to the guests. ►Resolved queries about the membership and meet and greet all the existing members on holidays. ►Upgraded existing members to the higher step of membership. ►Studied and analysed various tourists places to help members to plan their next trips.
May 2008May 2010

Team Leader - CV Writing

AB Softsource Pvt Ltd GulfCVSpecialist.com
►Trained CV writers on CV building skills. ►Edited and proof read documents prepared by the CV writers. ►Prepared reports for the management.
Dec 2006May 2008

Customer Service Associate

WNS Global Services Pvt Ltd
►Effectively replied to British Airways passengers' letters. ►Resolved passengers queries and complaints through letters, mails or faxes. ►Accurately calculated and reimburssed claims for baggage lost / damage as per organisational policy.

Education

Diploma in Business Management DBM

Welingkar Institute of Management

M Com

University of Mumbai

Bachelor of Commerce (B.Com.)

KES College of Arts & Commerce, Kandivali

Skills

SEO Copywriting
Online Marketing
Marketing Management
Analysis
Teamwork
Editing
Customer Satisfaction
Marketing Strategy
Public Relations
Sales
Leadership
Interviews
Creative Writing
Content Development
Marketing
Training
SEO copywriting
Social Media Marketing
Email Marketing
Email Newsletter Design
Article Creation
Content Writing
Management
CRM
Blogging
Microsoft Excel
Customer Service
Team Management
Market Research
Marketing Communications
Communication Skills
Computer Proficiency
Team Leadership
Resume Writing
Article Submission
Writing

Portfolio