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Summary

Dynamic and motivated Information Technology professional with a proven record of more than twenty years of industry experience. Adept at solving complex workflow problems, planning and implementing infrastructure, and managing projects from concept to completion. Detail-oriented and results-driven team leader with excellent interpersonal, time management, and communication skills. Specialization in small business operations and systems, including ten years at emerging biotech companies.

Work experience

Jun 2011Present

Network Engineer

Syntiro Networks

IT consultant with broad skill set capable of aligning many diverse business processes with individualized software and hardware solutions.

  • Manage day to day IT operations for a number of small and medium sized businesses.
  • Specialize in Office 365 setup/migrations and moving services, applications, and data to the cloud.
  • Design and deploy fully audited, high availability data storage solutions for fast growing customers.
Apr 2010Jun 2011

Customer Support Manager

OmniUpdate

Accomplished data migration specialist responsible for implementing web technologies that power websites for higher education institutions.

  • Specialized in XSL and XML programming to separate web content from design, enabling customers to modify sites without any programming knowledge.
  • Managed seamless data migrations to the proprietary OmniUpdate Content Management System (CMS) for several high profile universities and colleges.
  • Managed a team that provided CMS support to a number of high profile customers.
Mar 2007Apr 2010

Systems Administrator

Technology Services, Inc.

IT consultant for municipalities and government services.

  • Provisioned two hundred staff and public workstations, the underlying server and network infrastructure and a public Wi-Fi network for the Alhambra Civic Library.
  • Designed and Implemented a custom SharePoint web application to assist Fire, Police and City Hall employees during open enrollment.
  • Implemented, tested and maintained a Backup Disaster Recovery (BDR) plan including archival to tape and offsite rotation for Alhambra utilities department.
  • Provided IT support to staff at several water and power utilities in the San Gabriel Valley.
Aug 2001Mar 2007

Systems / Network Administrator / Technologist

Xencor

First technologist at Xencor. Recruited specifically to apply systems and infrastructure knowledge from previous biotech experience.

  • Established, configured and maintained Storage Area Network (SAN) compliant with FDA (CFR21 part 11) data auditing regulations.
  • Created Backup Disaster Recovery plans and policies covering data retention compliant with the Federal Sarbanes-Oxley Act (SOX) for Corporate Accountability.
  • Implemented and maintained Microsoft Exchange and Blackberry Enterprise Server infrastructure to facilitate secure mobile communication using BlackBerry hand held devices.
  • Administered IBM AIX pSeries cluster for computational biology.
  • Administered Oracle 8 on Solaris 10.
  • Managed a team that provided general IT support to as many as 120 employees.
  • Maintained laboratory equipment and workstations. Worked with vendors to troubleshoot and configure laboratory equipment.
May 2000Aug 2001

Integration Systems Manager

Motorola
  • Maintained site-to-site VPN across ATM links facilitating secure communications between Motorola subsidiaries after Clinical Micro Sensors was acquired by Motorola.
  • Migrated email and collaboration software from Lotus Notes to Microsoft Exchange.
  • Managed the team that provided IT and logistics support to the staff of various Motorola acquisitions.
Jul 1997May 2000

Systems Analyst II

Clinical Micro Sensors

First IT professional at Clinical Micro Sensors. Solely responsible for building the infrastructure required for an emerging biotech company. Expanded capabilities and integrated new technologies to keep up with rapid growth while ensuring data integrity and availability.

  • Implemented voice and data infrastructure that inter-connected all communications between three geographically dispersed laboratory sites.
  • Managed and administered the information services infrastructure of three 100,000+ sq. ft. medical and research laboratory sites.
  • Developed chemical inventory and MSDS database and LIMS management system using FileMaker Pro.
  • Implemented Active Directory domain and migrated instrument systems to Windows NT/2000.
  • Implemented Lotus Notes R3 collaboration software to meet growing email & collaboration needs.
  • Deployed multi-site digital PBX telephony system and infrastructure for unified inter-site call and extension management.
  • Provided general IT support to company employees.

Education

Skills