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Summary

I'm a certified and well prepared Computer/Network technician who is successful in developing various, effective troubleshooting methods. In addition, I have the ability to work under minimal supervision while meeting business objectives; also being able to effectively interpret technical terms to the customers. Overall, I'm a young and ambitious gentlemen looking for the opportunity to show and utilize my potential.

Skills

I.T. security

Network security, compliance and operation security, threats and vulnerabilities as well as application, data and host security. I also have experience with access control, identity management, and cryptography.

Computer fundamentals

PC installation, configuration, troubleshooting, and device networking as well as safety procedures.

Network troubleshooting and Implementation 

Correct implementation of the Comptia troubleshooting sequence. Information gathering—identify symptoms and problems. Identify the affected areas of the network. Establish the most probable cause. Determine if escalation is necessary. Implement and test the solution. Experience with the following: WAN, LAN, and WLAN.

Work experience

20132014

Laptop refurbish/certified technician

Computer Pros 

Michigan City, IN

Education

Aug 2014Present

Network Infrastructure

Ivy Tech & I.P.F.W.

Still attending- Associate's

Certifications

Jun 2013Jun 2016

Security+

Comp TIA
Jun 2012Feb 2016

A+

Comp TIA
Feb 2013Feb 2016

Network+

Comp TIA