Relevant Experience

Work History
Nov 2015 - Present

Account Manager

Think Research

As an Account Manager, I was directly responsible for creating and executing on pipeline, with a high focus & priority to new client business; while leveraging existing relationships with our partners in order to expand our footprint.

Additionally, I prospected across assigned greenfield territories to engage new clients, develop high value-added proposals.

Responsibilities:

- Retire quota sales targets - Canada/USA
- Execute pipeline targets - Canada/USA
- Prospecting & developing new clients within defined geography for all software & services’ offerings
- Collaborate with all internal teams - drive strategic goals for adoption & client success
- Consulting clients - clinical & quality improvement plan strategic goals
- Salesforce.com CRM - Managing & hunting large pipeline opportunities, activities, value-added content management
- Actionable & insightful recommendations to improve existing & new applications
- Support all current & new clients, pre & post sale
- Collaborate with Marketing, PM & Clinical R&D teams to help clients achieve their goals within the entire continuum of clinical care
- Meet existing clients along with attend high value, best in class healthcare thought leadership conferences
- Penetration into new markets to position highly disruptive clinical & quality improvement SaaS based healthcare software

Jan 2015 - Nov 2015

Business Analyst

Think Research

Accomplishments:
- Volume quota completed at 136% over target (1000 connected call target/2357 connected calls completed)
- Pipeline quota completed at 129% over target (800k Target/1.2m achieved)
- Responsible for 49% of team pipeline generation quarterly (2.5m total/1.2m achieved)
- Created multiple high-value proposals for all products in all existing marketplaces

As a Business Analyst at Think Research, I was charged with creating pipeline; while working directly with a Director of Business Development to ensure our position as a "trusted systems partner" within our existing partnerships.

Responsibilities:

- Develop pipeline, grow sales in US and Canadian Markets
- Prepare high-value proposals for new & existing partnership
- Prospecting new and existing clients
- Collaborate with all internal teams - drive strategic goals for adoption & client success
- Salesforce.com CRM - Managing & hunting large pipeline opportunities, activities, value-added content management
- Collaborate with Marketing, PM & Clinical R&D teams to help clients achieve their goals within the entire continuum of clinical care

Apr 2014 - Apr 2015

President

St. Michael's College Student Union 

Achievements:
- Head of campus-wide effort to re-organize orientation. Collaborated with student groups and administration to re-write policies ensuring financial success and continued student autonomy
- Co-ordinated and established an overnight study schedule to ensure all-hour access to university facilities during examination periods
- Responsible for the planning and execution of an open and accessible study-space inside of the student commons 
- Increased campus-wide student representation through the addition of freshman male and female representatives on the council
- Wrote and executed new campus policies on alcohol safety and mental health spaces to foster an open environment


As President of student union, I lead the operation of over 20+ members with a primary focus on improving the overall quality of collegiate experience

Responsibilities include:

- Manage and train a team of 22 students to ensure full completion of student activities
- Ensure responsibility and transparency across all major communication channels
- Regular scheduled operational meetings with University admins to propose and execute on student-life improvement plans
- Critical plan and management of $200K operational budget and $1M endowment fund
- Collaborate with leaders of all other student unions for University-wide event planning and policy changes

 

Education

Education
2015

Honours Bachelor of Science

University of Toronto