Results driven management professional with the post-secondary education and private industry experience. Training and experience encompass multiple senior-level functional areas. Areas of expertis include strategic analysis and planning; financial and budget analysis; institutional research and effectiveness; change management; program, policy, and process management; regulatory compliance; team building; and staff training. Excellent oral and written communication skills, keen business acumen, demonstrated critical thinking skills and proven leadership expertise. Skilled in problem-solving, building coalitions, and customer service, with proven ability to effectively and consistently impact organizational development.

Work History
Work History
2013 - 2015
Executive Director of Organizational Development
Central Louisiana Technical Community College (Louisiana Community and Technical College System)
  • Partnered with Senior Leadership and college employees to facilitate organizational change and develop critical organizational capabilities
  • Facilitated comprehensive end-to-end thinking across quality teams focused on the core goals and mission of the college.
  • Lead the college’s Institutional Effectiveness Process to ensure business processes are efficient, effective, service-oriented, and cost-effective
  • Consistently implemented, properly documented and supported continual improvement
  • Coordinated the annual evaluation of goals and objectives
  • Coordinated the budgeting process (including Perkins budget oversight and management)
  • Coordinated the annual operational and strategic planning processes.
  • Developed and implemented outcome measures, planning, and budget training and procedures.
  • Interpreted existing and develop new policies, procedures, and performance objectives based on institutional budgeting and planning goals.
  • Lead the college’s accreditation initiatives as the liaison between the college and its accrediting agency, the Council on Occupational Education (COE) to include development
  • Submission of substantive changes and other changes, submission of required annual and semi-annual reports, college advisement, and preparation for on-site and off-site reviews
  • Assisted in seeking initial accreditation from the Southern Association of Colleges and Schools (SACS) Commission on Colleges (COC)
  • Lead and managed the college’s Institutional Research Process including administration and analysis of college surveys, submission of external surveys, submission of IPEDS, and other reports
  • Coordinated quality team process
2013 - 2013
Quality Analyst
Procter & Gamble
  • Tracked, analyzed, and interpreted trends in manufacturing production data
  • Conducted activity-based analysis of business processes and made recommendations based on the findings utilizing Quality Windows and RTCIS
  • Create documentation for issues, problems and anomalies
  • Inspect and approve incoming materials by checking and confirming specifications via visual and measurement tests
  • Reject or return product and materials that did not meet quality standards
  • Maintenance of measurement equipment and calling for repair when necessary
  • Collect samples for testing and compute findings
  • Document test data, such as weights, temperatures, grades, and quantities graded
  • Mark items with specific information such as accept or reject status
  • Collect product samples during production
  • Perform random tests to ascertain product quality
2004 - 2012
Real Estate Consultant/Managing Broker
Crescent City Realty of Louisiana,LLC
  • Critical thinking skills used to plan and execute all start-up activities for an entrepreneurial venture
  • Business plan development and implementation
  • Financial management and reporting
  • Business Development and Marketing
  • Market data collection and interpretation for certified market analysis and valuation reports
  • Marketed, leased and sold residential and commercial real estate
  • Counseled clients on credit repair options and mortgage financing options
  • Organizational change management
  • Establish, develop and evaluate organizational goals, objectives and critical organizational capabilities
  • Budget management
  • Strategic and operational analysis and planning
  • Establish relationships with community leaders and developers to develop and nurture partnerships
  • Contract negotiations
  • Client relationship management
  • Project implementation and management
  • Developed work processes, operations procedures, and policies for legal and regulatory compliance
  • Managed multiple functional teams
2001 - 2004
Real Estate Associate
RIM Brokers
  • Marketed, leased and sold residential and commercial real estate
  • Counseled clients on credit repair options and mortgage financing options
  • Built client relationships
  • Compiled data necessary for market analysis
  • Provided customized client education finance options
  • Negotiated purchase contracts
  • Conducted presentations and facilitated seminars
  • Participated in industry meetings to increase market knowledge, contribute to economic development and industry improvements
2012 - 2017
Doctor of Business Administration
Walden University

Doctoral studies with a focus in Finance are in progress.

2002 - 2005
Master of Business Administration
University of New Orleans
Completed a Master of Business Administration with a concentration in Finance.
1999 - 2000
Post Baccalaureate in Applied Business Studies
Tulane University
Dean's List
1993 - 1996
Bachelor of Arts in Economics
Tulane University
Minor in Business Administration Departmental Certification in Banking and Finance
Jan 2015 - Present
Leadership Central Louisiana
Louisiana State University

Leadership skills development to include a working knowledge of the the economic environment of the Central Louisiana region. and the region's role in the state economy and economic development and the policy environment at the national, state, and local levels. Focus placed on building long term relationships and cross industry teams, effective communication, change management, and team building.

Mar 2014 - Present
Carl D. Perkins Grant Administrator
Louisiana Community and Technical College System

Approved to administer and manage the Federal Carl Perkins Grant funds.

Jan 2010 - Present
Six Sigma Green Belt
Kaplan University

Studies completed in Six Sigma Lean processes.

Sep 2009 - Present
Appraiser Trainee
Louisiana State Appraisers Board

Completed all  educational and testing requirements to appraise residential properties in Louisiana.

Feb 2004 - Present
Louisiana Real Estate Broker
Louisiana Real Estate Commission

Licensed to practice real estate in the state of Louisiana.

Rodney Ellis, Ed. D., Chancellor

Direct supervisor with Central Louisiana Technical Community College

Sandra Lynn Kinney, Vice President of Research and Planning

Statewide supervisor for college specific institutional data collection and institutional reporting.

Edward McGowan, MBA, Security Manager

Client in real estate transactions.

Critical Thinking

Facilitate overall organizational development including institutional research, planning, and effectiveness. Facilitation of comprehensive end-to-end thinking across quality teams focused on the core goals and mission of the college.


Experienced leader who effectively collaborates with leadership to develop strategic and operational planning.  maintains integrity and instills confidence in others to maximize all cross functional team contributions to reach organizational goals. Mentor staff and advance a culture of service and collaboration with all campus and system constituencies

Organizational Development

Implemented team building and leadership initiatives to facilitate effective and efficient policy development and decision making. Assess the effectiveness and efficiency of the Organizational Development Department. Function in a multi-campus educational organization to promote the goals of the College. Effectively use technology and computer software programs, including MS Office. Work collaboratively with other administrative departments and government agencies.


Facilitate change and development with senior leadership consensus. Integral in securing contracts.

Team Building

Coordinate and participate in team building initiatives to facilitate effective organizational development. Organize and manage individual and team projects. Promote collegiality, staff cohesiveness and the core values of the institution and excellence in employees' job performances.

Data Analysis

Implemented new processes which resulted in improved data collection and institutional reporting. New processed facilitated improvements in strategic planning and institutional funding and budgeting. Formally trained IPEDS key-holder for Central Louisiana Technical Community College


The understanding of the factors which affect supply and demand is critical in determining the organizational strategy .

Planning and Budgeting

Developed, implemented new assessment, planning and budgeting process and conducted training in support of the new initiative.

Six Sigma

Trained and certified in Six Sigma Lean.  These skills have been used in organizational development to develop and improve more efficient processes.

Public Speaking

Conducted institution wide as well as community directed educational seminars. Conducted informative presentations to promote the institution.

Institutional Research

Data analysis, institutional reporting regarding compliance, accountability, and funding to facilitate effective organizational planning and development.


Business marketing to attract and retain clients as well as real estate marketing for buyers and sellers. Provide excellent customer service to faculty, staff, current students, prospective students, alumni, business and industry partners, community representatives and other stakeholders. Proven ability to work with a diverse population.

Process Improvement

Continuous process improvements are necessary for the most efficient and effective use of business resources to ensure maximum return on investment and continuity in institutional compliance.

Strategic Planning

Coordinating the annual evaluation of goals and objectives.  Implement critical thinking, data analysis, and organizational planning to accurately analyze the current organizational mission, goals, values, objectives, and outcomes to identify areas of potential improvement to maximize organizational success.


Educational and employment experience in all aspects financial analysis. Coordinate the budgeting process. Manages departmental budgets and expenditures.


Implemented and conducted  organizational and community training sessions.


  • Selected to the Louisiana Leadership Academy
  • Selected to the Leadership Central Louisiana Academy
  • Accreditation Liaison for the Council on Occupational Education Self-Study for Reaffirmation of Accreditation for Central Louisiana Technical Community College
  • Successful implementation of new data collection and reporting policy and procedures. The new process resulted in institutional improvement as evidenced by the attainment of all Grad Act measures, passing Legislative Audit with no findings, and removal of the institution from probationary status with the Council on Occupational Education.
  • Preparation of the Grad Act annual report received by Louisiana State Regulatory agencies with a score of 100%, the highest score received on the report by the institution since its implementation.
  • Multi-million dollar real estate preservation agent and seller in the residential foreclosure market of assets for major financial institutions.
  • Team lead in the audit, reconciliation, and conversion of the Shell Services International asset ledgers for the SAPR3 implementation
  • Member, Golden Key Honor Society, Walden University
  • Member, Sigma Iota Epsilon Honor Fraternity, University of New Orleans
  • Dean’s List, Tulane University