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Summary

Detailed-oriented, with excellent problem solving skills and social media marketing experience. Customer-service focused through four years of customer-service experience. Recognized as a decisive leader and excellent team player.Detailed-oriented, with excellent problem solving skills and social media marketing experience. Customer-service focused through four years of customer-service experience. Recognized as a decisive leader and excellent team player.

Education

Aug 2012Present

Marketing

Murray State University

3.17 GPA

Work experience

Aug 2014Present

Marketing Intern

Murray State Marketing Department

Murray, KY  Athletic Game Day Intern

  • In charge of game day operations and set up
  • Marketing promotions and contests leader
  • Excelled in running the music/speaker system and video board
Apr 2014Aug 2014

Ticket Sales

Bowling Green Hot Rods

Bowling Green, KY  Ticket Sales

  • Processed money transactions and ticket purchases.
  • Communicated with customers, employees and other individuals to answer questions and explain information.
Nov 2011Present

Cashier/guest Service

Target

Bowling Green, KY  Food Ave/Cashier/Guest Service

  • Handled money transactions.
  • Oversaw the entire Frontend.
  • Processed customer service transactions and issues.
  • Worked effectively and efficiently in a heavily cross-functional, fast paced environment.
  • Increased conversion rates by 7.5% in two months through promotions and contests.

References

References are available on request.

Skills

Marketing Promotions
Microsoft Word, EXCEL, PowerPoint
CUSTOMER SERVICE
LEADER