Kristopher Cowan

Summary

Detailed-oriented, with excellent problem solving skills and social media marketing experience. Customer-service focused through four years of customer-service experience. Recognized as a decisive leader and excellent team player.Detailed-oriented, with excellent problem solving skills and social media marketing experience. Customer-service focused through four years of customer-service experience. Recognized as a decisive leader and excellent team player.

Education

Education
Aug 2012 - Present

Marketing

Murray State University

3.17 GPA

Work History

Work History
Aug 2014 - Present

Marketing Intern

Murray State Marketing Department

Murray, KY  Athletic Game Day Intern

  • In charge of game day operations and set up
  • Marketing promotions and contests leader
  • Excelled in running the music/speaker system and video board
Apr 2014 - Aug 2014

Ticket Sales

Bowling Green Hot Rods

Bowling Green, KY  Ticket Sales

  • Processed money transactions and ticket purchases.
  • Communicated with customers, employees and other individuals to answer questions and explain information.
Nov 2011 - Present

Cashier/guest Service

Target

Bowling Green, KY  Food Ave/Cashier/Guest Service

  • Handled money transactions.
  • Oversaw the entire Frontend.
  • Processed customer service transactions and issues.
  • Worked effectively and efficiently in a heavily cross-functional, fast paced environment.
  • Increased conversion rates by 7.5% in two months through promotions and contests.

Skills

Skills

Marketing Promotions

Microsoft Word, EXCEL, PowerPoint

CUSTOMER SERVICE

LEADER