Outward facing & customer centric: Spending an appropriate amount of time with customers is a part of my mode of operation. Visionary leadership is another key to my success. Facing the industry is a personal and company focus. Painting the picture of the corporate vision and identity will define clear value propositions to the industry. Customer centricity is accomplished through knowing the customer needs, creating value solutions, defining the vision to the industry and then marketing to the segment. This will build value in the brand and for the exit as evidenced by 3 of 4 successful exits.
C-suite sales : C-Suite success from small care giver businesses, to Dignity Health enterprise to the largest mobile provider in the USA . Presenting to customer C-Levels comes easy through years of experience and an innate empathy for their problems and plans.
SaaS Product Excellence and Revenue Based Product Requirement: Proven product excellence processes through customer requirements tied to revenue acceleration as evidenced by a 80% timely product delivery and 5X revenue increase. SaaS alliance and partner development for SaaS success. Customer measured excellence to ensure reality based view of product value.
Revenue acceleration and operational scaling: Revenue and value acceleration is the prime objective all other efforts are subservient. Every dollar spent must be justified against the prime objective. Operational scaling must be optimized as success is achieved. Successful scaling from zero field service resources to several hundred during a $3M to $100M revenue ramp achieved with great success.
Sales & marketing initiative success: Proven sales/marketing initiatives that have yielded market penetration, new market creation and competitive replacement success.
Financial Acumen (Metric driven): Clear financial dash boarding to daily focus executive team on revenue and value creation. Revenue and budget metrics become very visible to multiple levels. Lean operation introduction to ensure frugal financial mentalities. Historically under budget and well under industry norms for ROI, revenue, EBITDA and valuation.
Private Equity / Investor Relations: Experience through startup and early stage venture leadership for private investors and VCs (Bain, Chase, and more)