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Accomplished management and telecommunications engineering professional with 20+ years of experience and core functional competencies in ICT domain

PROJECT MANAGEMENT/PMO (ICT projects, Managed services)
SUPPLIER/PARTNERS MANAGEMENT (Governance, Performance Management)
CONTRACTS MANAGEMENT (Negotiation, tendering, evaluation & award)
BUSINESS PROCESS MANAGEMENT (Integrated Telecom/ICT Service delivery)
OPERATIONS MANAGEMENT (Network Transformation, Service Assurance KRAs)


Accomplished management and engineering with 20+ years of experience and core competence in telecommunication and ICT domains; Focusing on capitalizing experience into Transformation Consulting Capability for developing and mentoring solutions & service offerings in the areas of knowledge management, technology road-map & innovation, Operational optimization and building organisational capabilities


Managing all key ICT Project Management functions including PMO roles for E2E project roll outs, Integrated Telecom BSS/OSS network transformation & migration projects, Managed Services Projects, steering work streams along with managing shared ICT Project methodologies and processes for Fulfilment, Assurance Resource Management, Projects and programs Governance including Change Management, Risk Management, Cost & Quality control, KPI dashboards
Lead roles for Project Delivery and CSI best practices to improve processes, procedures in relation to ISO, Lean Six Sigma Methodologie; Transformation programs towards engendering a “continuous improvement” culture resulting in enhanced customer experience and corporate profitability; Customer centricity initiatives for value creation; Mapping & analyzing As-Is process; New Process Modeling and developing To-Be processes ; Understanding and articulating complex business issues/Telecom processes and addressing them with appropriate solutions
Supplier/Partner relationships management for outsourced contractors/vendors, performance governance, Compliance, Resource management, Team roles in RFQ/RFI, tender, pre-award contract documentations, Supply Chain Management program initiatives
Competent with service delivery functions in ICT and telecom services, managing Service assurance and fulfilment, techno-commercial issues, OLA/SLA governance and SLM initiatives, support functions for augmenting new service offerings & BCM programs
Profit Centre/ Cost Centre Head
Budgeting, cost control, team management with strong inter-personal and collaboration skills with the ability to interact at all levels, building and strengthening positive relationships
Telecom network Implementation, System Integration and O&M for Fixed  Broadband Wireless, Mobile GSM, CDMA 2G/3G/LTE backhaul solutions, WIMAX, LMDS, TETRA and GPON/FTTH based IP broadband networks


Jan 2012Dec 2014


Manchester Business School, UK

Expected Completion Jan 2015; Project submission stage

- Key subjects: Strategy Management, Entreprenuership & Innovation Management, Operations Management, International Business Strategy & New Media Marketing

Jan 2010Sep 2011

M.Tech (Computer Science)

Banasthali Univeristy, India

Dissertation Paper for PG graduation: ‘Analytical study of Business Transformation models for IT and Communication Service providers using eTOM and ITIL standards’ with further ambitions to pursue Ph.D in Strategic Opertions Management and Knowledge Management areas

Sep 1984Jun 1988

B.E. (Electronics & Communication)

Bharathiyar Universtiy, India


Certified ITIL V3 Foundation –IT Service Management


Certified TM Forum’s eTOM Business Process Framework Level 2


Certified TM Forum’s Frameworx Level 2

May 2013May 2016

Certified PMP


Professional Interests, Consulting, Mentoring and Authoring

§  Author, published Book titled ’ Internet BMW – Broadband Multimedia Wireless’, Scientech Pub., India, 2004, planning for second edition

§  Dissertation Paper for PG graduation: ‘Analytical study of Business Transformation models for IT and Communication Service providers using eTOM and ITIL standards’, aspiring to further complete Ph.D. in Management

§  Adjunct Lectures and workshop coordinator -“Convergent Technologies and Applications” focussing ICT trends in  Broadband, Multimedia and Wireless

§  Avid learner and practitioner of analytical management tools – Business Model Canvas, Mind map tools, Value Stream mapping, Lean Six Sigma tools, Knowledge Management models

Certifications & Affliations

Work Organisations


Favorite Models and Frameworks


Date of Birth    : 05 March 1966

Nationality        : Indian

Languages      : English, Hindi, Tamil