CTO (Chief Technology Officer)
Wyndham Worldwide (Hospitality Leader)
Wyndham hotel Group (NYSE:WYN), Parsippany, NJ
Wyndham hotel group is the largest hotel company spanning 7000 hotels across 11 brands such as Days Inn, Super 8, Ramada, Wyndham etc..The IT group in Wyndham is responsible for Website E-commerce, brand web sites, Loyalty programs, technology support, Business Intelligence (warehouse) and compliance.
·Migrated SDLC from Waterfall to AGILE improving time to market and improved customer satisfaction.
·Responsible for application development using J2EE/.NET technologies
·Created and deployed Offshore MTC (Managed Test Center) for QA
·Worked with offshore vendors in India (Cognizant, TCS) for appliaction development
·Responsible for 24x7 Data Center Operations including 99.99% availability, high availability and security of data centers
·Re-architected DR data center from a 3 days RTO to active DR for critical applications and 8 hours for Level II applications.
·Achieved PCI compliance Level I service provider , Responsible for Information security and SOX compliance
·Built an outsourced SOC (Security Operations Center) model for SEIM and security monitoring.
·Improved scalability & high availabilityin the architecture by adopting SOA based model and distributed data mod
·Created new website design and e-commerce initiatives.
·Responsible for building a Content Management Systems for website content
·Developed a balanced score card for offshore vendors to manage performance and measure results.
·Reduced cost by over 20% by deploying Vmware farms in production and DR. Vmware was also deployed for DR data center for Level 2 critical applications.
·Implemented ITIL based best practices for change management, IT helpdesk
· Implemented CRM (Data warehouse) strategy using Terradata appliance , OBIEE (Oracle)