Ignite Revenue Drive Change & Growth Build Dynamic Organizations

Over 19 Years track record of spurring organizations to extraordinary growth

Exodus 0 to $1B in 5 Years, entrepreneurial, self driven leader with strong motivational and high performance team building skills.

·Business Acumen / Revenue Contribution - Improved internet revenue by 40% YOY for two consecutive years. Improved business revenue +20% across 7000 hotels

·Managed a 300 + person organization (12 direct) with a $100M expense and $60 M capital budget.

·Reduced IT Cost Burden - In an 18 month period, reduced IT expenses by -20% while modernizing the technology to give the organization a competitive advantage.

·Strong Interpersonal Leader – Retention rate 99% while conducting significant change in the 500 person organization (FTE’s & Consultants)

·Improved E-commerce conversions by5% resulting in about $200 Million in NPV

  • Responsible for Oracle ERP & (CRM)

·Pioneered AGILE based SDLC and improved time to market and customer satisfaction.

·Implemented CRM (Data warehouse) strategy using Terradata appliance , OBIEE (Oracle)

·Responsible for information security including SOX & PCI Level I compliance

Work History

Work History
Jul 2009 - Present

CTO (Chief Technology Officer)

Wyndham Worldwide (Hospitality Leader)

Wyndham hotel Group (NYSE:WYN), Parsippany, NJ

Wyndham hotel group is the largest hotel company spanning 7000 hotels across 11 brands such as Days Inn, Super 8, Ramada, Wyndham etc..The IT group in Wyndham is responsible for Website E-commerce, brand web sites, Loyalty programs, technology support, Business Intelligence (warehouse) and compliance.

·Migrated SDLC from Waterfall to AGILE improving time to market and improved customer satisfaction.

·Responsible for application development using J2EE/.NET technologies

·Created and deployed Offshore MTC (Managed Test Center) for QA

·Worked with offshore vendors in India (Cognizant, TCS) for appliaction development

·Responsible for 24x7 Data Center Operations including 99.99% availability, high availability and security of data centers

·Re-architected DR data center from a 3 days RTO to active DR for critical applications and 8 hours for Level II applications.

·Achieved PCI compliance Level I service provider , Responsible for Information security and SOX compliance

·Built an outsourced SOC (Security Operations Center) model for SEIM and security monitoring.

·Improved scalability & high availabilityin the architecture by adopting SOA based model and distributed data mod

·Created new website design and e-commerce initiatives.

·Responsible for building a Content Management Systems for website content

·Developed a balanced score card for offshore vendors to manage performance and measure results.

·Reduced cost by over 20% by deploying Vmware farms in production and DR. Vmware was also deployed for DR data center for Level 2 critical applications.

·Implemented ITIL based best practices for change management, IT helpdesk

·         Implemented CRM (Data warehouse) strategy using Terradata appliance , OBIEE (Oracle)

Mar 2007 - Jun 2009



StarCite is a global leader in the hospitality/Travel industry. StarCite is a global leader in meetings management solutions. StarCite has a SAAS model that delivers the application over the internet. Customers include large Fortune 1000 companies.

·Pioneered Agile Development process that accelerated time to market

·Responsible for architecture and engineering of J2EE application tier.

·Improved product quality by deploying HP BTO (Business Technology Optimization) suite for QA and release management

·Responsible for 24x7x365 data center operations

·Responsible for IT help desk

·Responsible for offshore center in Shanghai, China

·Responsible for Security initiatives like PCI Compliance., code audits, secure coding guidelines, application security, EU compliance.

·Deployed Riverbed WAN Optimization technology to optimize bandwidth costs between North America and APAC

·Responsible for implementing ITIL based practices in IT helpdesk

Aug 2006 - Mar 2007

VP, Operations

Jacent Technologies (Pizza Hut)

Jacent is an on demand solutions provider for the restaurant industry. Jacent has a order processing application for Pizza hut, Quiznos

·Responsible for data center migration from outsourced provider to hosting facility for Pizza Hut

·Responsible for new release deployment/QA

·Responsible for 24x7 Data center operations and 99.99% uptime SLA

·Implemented QA methodologies for multi tenant application

·Deployed a J2EE based n Tier architecture

·Built a middleware layer based on SOA

Aug 2004 - Aug 2006

Head of Operations

Stratify (Iron Mountain)

Stratify is a leading e-Discovery vendor that helps law firms with litigation & M&A’s processing large amount of unstructured data. Stratify deploys an ASP application for law firms/corporations to do their Review & Analysis.

·Identified performance bottlenecks in the infrastructure and helped scale the infrastructure t0 4x throughput.

·Designed and architected new data center for better reliability and scalability

·Responsible for applications development using .NET

·Responsible for Product support including systems, databases and web

·Scaled over 1 Petabyte of NAS storage using Network Appliance

·Environment includes Linux, Windows 2003, Cisco, Ms sql server

Apr 2002 - Aug 2004

VP, IT & Operations


Digiprise is a premier provider of on demand service management solution to mid size services organizations. Digiprise’s solution comprises of a CRM/ERM functionality that is delivered through a hosted platform.I developed the Operations strategy in Digiprise including high availability solution, hosting & security.

Mar 1995 - Sep 2001

VP, Managed Services

Exodus Communications, Inc

Exodus started in 1995 became the industry leader in Internet Data Centers with over 3.5M Sq ft data center space 1.2B revenues in 2000. Exodus in 2000 has 3.5M Sq Ft data Center with OC192 fiber capacity. Exodus also provided managed services to its customers. Our state of art data centers included security, Network access & 24x7x365 support.

§Started Managed services group which delivered outsourced managed services to organizations like MSN (hotmail), eBAY, Inktomi amongst others

§Architected solutions and hosting architecture with 99.999% uptime for network and 99.99 % for systems/standard applications

§Managed Financial services customers Merrill Lynch, Franklin Templeton, VISA, Wells Fargo amongst others.

§Served in a myriad of positions from Engineering to marketing and sales.

Started Professional services and fostered it to a growth of $300 M in revs (responsible for the largest deal in company history Merrill Lynch $12M/Year revs.)

1994 - 1995

Sr Software Engineer

1992 - 1994

Sr Software Engineer

Bitech, India


1989 - 1992


Loyola College
1990 - 1992

Ppst Graduate