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Summary

Work History

2016Present

Business Concierge Manager

kompany, Austria 

Resolved 150 customer inquiries per month
Supported the management team with feedback for implementation of new ideas and products

20152015

Startup Trainee

firstbird, Austria

Assisted in product development
Researched potential English speaking markets
Made promotional and on-boarding materials
Developed company culture
Created website with WordPress

20142015

Volunteer

Eufemia, Italy

Created and managed a project of €20 000 under ERASMUS+, aiming to increase awareness of impaired people’s abilities and promoting sport as a method for integration in society
Worked with challenged kids in after-school activities, teaching English
Collected food for people with less economic opportunities

20132013

Market Researcher

Globalplacement.com, The Netherlands


Carried out an independent market research
Contacted 500 companies via telephone calls in order to accomplish sales
Developed marketing plan for Globalplacement.com as how to enter the Bulgarian market

20102012

Visual Merchandiser

ZARA, Bulgaria

Organised effective and efficient utilisation of storespace
Weekly analysis of four different type of sales reports
Reported collections, products and client profiles directly to Spain
Trained the new staff Supervised 8 people

20072009

Administrator

iCentres, Bulgaria

Worked pro-actively with the management team
Managed cash register
Published ITCertificates

Education

20152018

Master of International Management and Leadership

Lauder Business School, Austria

Specialisation: Entrepreneurship and Leadership

Finance, Entrepreneurship, Project Management, Design Thinking, International Markets and Competitiveness

Graduated with merit

20122014

Bachelor of Business Administration

Saxion University of Applied Sciences, The Netherlands

Specialisation: Marketing Communications

Marketing, Communications, Online Marketing, Retail and Service Marketing

20092013

Bachelor of Economics

University of National and World Economy, Bulgaria

Firm Culture, Corporate Management, Accounting, Business Financing, Economy of Enterprise