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Work experience

Jan 2017Nov 2017

Interim Consultant

Envac Scandinavia AB

Responsible for finding areas of improvement and suggest solutions for After Sales. Some of these were prioritized. I introduced a new price matrix with automatic calculation and several other improvements mostly system related.

Oct 2015Sep 2016

Program Manager

MSX International AB (BMW Group Northern Europe)

Introducing a new program for selling spare parts to 4th level customers (independent workshops) This included better and more efficient use of available systems.

Jan 2015Jun 2015

Interim General Manager

Acajou Hotel, Trinidad

General Management

- Staff scheduling
- Purchasing
- Financial reporting
- Controller
- Pricing and rates.
- Social Media & Web

I built a new website, implemented a new booking system and integrated these with three major booking sites. Booking.com, Tripadvisor and Expedia.

Aug 2012Jan 2015

Business Development Manager

MAN Truck & Bus Sverige AB

Business Development Manager After Sales & Parts Manager

After Sales & Marketing for MAN Original Spare Parts. Responsible for SAP implementation.

- Budget
- Bonus program
- Analysis.
- Potential & Follow up-Key Account Agreements
- Claims handling
- Inventory 

Business development for MAN After Sales. Telematics, CRM, Extranet, Product development.

2007Jan 2013

Owner

Stener Management

Web development

Mar 2011May 2012

Parts Manager Sweden

Fiat Group

After Sales & Marketing for Fiat Group Original Spare Parts & Accessories.

- Budget
- Bonus program
- Analysis.
- Potential & Follow up-Key Account Agreements
- Claims handling
- Inventory 

Jan 2009Feb 2011

Country Manager Parts & Accessories Sweden

Kia Motors Sweden AB

After Sales & Marketing for Kia Original Spare Parts & Accessories

- Budget
- Bonus program
- Analysis.
- Potential & Follow up-Key Account Agreements
- Claims handling
- Inventory 

- Systems development
 - Intranet
 - Helpdesk ticketing system
 - Internet

Oct 2007Dec 2008

Workshop Manager

Swebus AB

Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.

Dec 2005Sep 2007

After Sales Manager

Peugeot Väsby

Responsible for all after sales activities.

Apr 2004Sep 2005

Workshop Manager

Haglund & Hellberg Bil AB

Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.

Responsible for IT. Implementation of Incadea.

Sep 2002Sep 2003

Project Manager

RemoteX Technologies AB

Project management. Implementation, training & support of handheld solutions. (Mobile devices)

Feb 2002Aug 2002

IT Consultant

Humanpro AB

Consulting in staff planning and project management @ Systembolaget.

Aug 1989Dec 2001

Nordic eCom Manager

DHL International AB

I had different positions but mainly in the same area. Software, web & wireless. 

Nordic Product Manager Web & Wireless
- Implementation of the Web sites for 9 countries
- Exploitation Manager, Global wireless centre of excellence

Nordic Customer Access Manager
In charge of software solutions for customers in 9 countries.

Customer Access Manager Sweden