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Work History

Mar 2013August 2016

Retail Manager

CALTEX
  • Retail Manager managing and motivating a team to increase sales and ensure efficiency.
  • managing stock levels and making key decisions about stock control.
  • analyzing sales figures and forecasting future sales.
  • Analyzing and interpreting trends to facilitate planning.
  • Using information technology to record sales figures, for data analysis and forward planning.
  • dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
  • Ensuring standards for quality, customer service and health and safety are met.
  • resolving health and safety, legal and security issues.
  • Responding to customer complaints and comments.
  • Organizing special promotions, displays and events.
  • attending and chairing meetings.
  • Updating colleagues on business performance, new initiatives and other pertinent issues.
  • touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
  • maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
  • Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
  • Promoting the organization locally by liaising with local schools, newspapers and the community in general.
  • dealing with sales, as and when required.

QUALIFICATIONS

  • Three year's experience working in the Retail and Web designing industry.
  • Competent at managing responsibilities in a high-volume atmosphere.
  • Skilled at interacting with customers of all socioeconomic backgrounds.
  • Hard worker, quick learner, and ability to assume responsibility.
  • Ability to elicit confidence and build rapport.
  • Talented in problem solving and office system design.
  • Possess excellent communication and inter-personal skills.
  • Highly reliable self starter; can be counted on to complete assignments. Proven competence in working with others in a team effort.

Education

Nov 2012Nov 2014

MASTERS IN INFORMATION TECHNOLOGY/MASTERS IN BUSINESS ADMINISTRATION

James Cook University Brisbane
  • Member of Student Council Team.
  • Organized various cultural, Educative programs in the university.
  • Started a University Cricket team for the first time.
  • Worked as a Student Counselor

GPA                                                                                                                                             3.8/4.0

May 2007Apr 2011

BACHELORS IN TECHNOLOGY(C.S.E)

Kamala Institute Of Technology
  • Involved in various Power Point Presentation organised in various universities.
  • Won 1st prize in Os Mania University for "Air Borne Internet" Presentation.
  • Organized cultural festivals and outdoor events.

PERCENTAGE                                                                                                                             58.06%

May 2005Apr 2007

BOARD OF INTERMEDIATE(M.P.C)

Sri Chaitanya College

PERCENTAGE                                                                                                                             92.2%

Aug 2003Apr 2005

SECONDARY SCHOOL CERTIFICATE

Chalapathi High School

PERCENTAGE                                                                                                                              81.0%

Key Accomplishments

  • Recognized as “#1 Customer Service Rep”  in 2014. Ranking was based on accuracy, customer service, duration of  availability.
  • Co-developed on-the-job training program that reduced training time from eight weeks to five.
  • Contributed to an 40% sales increase in 2014 by improving sales and customers

Intrests

Web Savy

Surfing internet looking out for new gadgets released.

Watching movies

Spending time with my friends

You Can Reach Me On:

Address:

2-12-397,

opp kuc 2nd gate,            

vidyaranyapuri,

hanamkonda,warangal

telangana.