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More than 17 years of experience in Finance and Accounts domain including 12+ years of experience in BPO industry handling operations (Finance and accounts) outsourcing practice

Excellent Leadership Qualities and high inter-personal skills, together with proven track record of managing large projects, managing customer relationships, building & motivating large teams, ensuring Quality Service Delivery, Client Management and Improved Customer Satisfaction

Experience in Operations & Delivery Management through Business Process Improvements driving operational stability in transitioned environment

Experience in 3 BPO’s Onsite Transitions from UK and US offices directly and many remote transitions successfully with Project Implementation setup initiatives, involving conceptualizing, planning, execution and Project Delivery

Strong and thorough understanding of Finance and Accounts in the BPO segment. I’ve led turnarounds of challenging global customer accounts and F&A processes, ensured success of complex and large business process transitions

Broad Experience in Accounts Receivable, Accounts Payable, Fixed Asset, Billing, Cash Management, B2B collection Functions, Accounting, Reconciliations, Auditing (Internal and Statutory), Book Keeping and Reporting in financial transaction processing companies. Experience in Branch Accounts, Commercial activities, Manufacturing Accounting, Funds Management and new process setup and process optimization

Work experience

Nov 2007Present

Sr Manager

Jan 2006Nov 2007

Operations Manager

Was responsibile for AR operations for one year and was heading Accounts Payable Operations for around 10 Months
Nov 2004Jan 2006

Sr Process Leader

iGATE Global Solutions
Heading the Collections department
Oct 2002Nov 2004

Sr Team Manager


1.Responsible for managing the US based accounts receivable management processes and ensuring all transactions are correctly captured, processed, accounted for.

2.Ensures the accurate compilation, analysis and reporting of data to senior management. Worked in Oracle software package for General Ledger accounting.

3.Update and review monthly account reconciliation’s. Ensure accounting close deadlines are met as assigned.

4.Research, recommend, drive and implement the system improvements to increase process efficiency and accuracy.

5.Assist internal and/or external Audit process as required.

6.Coordinate, develop, review, and present our departmental metrics and progress update to our Executive committee/Directors.

7.Provides guidance, leadership, direction and assistance to subordinates to achieve organizational goals.

8.Establishing metrics and procedures in place to track them include service delivery.

9.Perform Balance sheet Reviews of the process for control exposure and monitor deviation in movements of account.

10.Leading a team and doing their performance appraisals, developing their growth path and their performance improvement matrix. Extensively involved in recruitment of team members.

Mar 1997Oct 2002

Team Member

American Express
Experience in 2 BPO transitioning of processes from the UK and US offices directly and involved in remotely transitioning of collections process from Asia Pacific markets. Strong and thorough understanding of F&A in the BPO market Experience in AR Functions, Accounting, Reconciliations, Auditing (Internal and Statutory) and Book Keeping in financial transaction processing companies.
Jan 1996Mar 1997

Asst Commercial Officer

BPL Telecom



Osmania University

C.A - Intermediate

The Institute of Chartered Accountants of India