More than 17 years of experience in Finance and Accounts domain including 12+ years of experience in BPO industry handling operations (Finance and accounts) outsourcing practice
Excellent Leadership Qualities and high inter-personal skills, together with proven track record of managing large projects, managing customer relationships, building & motivating large teams, ensuring Quality Service Delivery, Client Management and Improved Customer Satisfaction
Experience in Operations & Delivery Management through Business Process Improvements driving operational stability in transitioned environment
Experience in 3 BPO’s Onsite Transitions from UK and US offices directly and many remote transitions successfully with Project Implementation setup initiatives, involving conceptualizing, planning, execution and Project Delivery
Strong and thorough understanding of Finance and Accounts in the BPO segment. I’ve led turnarounds of challenging global customer accounts and F&A processes, ensured success of complex and large business process transitions
Broad Experience in Accounts Receivable, Accounts Payable, Fixed Asset, Billing, Cash Management, B2B collection Functions, Accounting, Reconciliations, Auditing (Internal and Statutory), Book Keeping and Reporting in financial transaction processing companies. Experience in Branch Accounts, Commercial activities, Manufacturing Accounting, Funds Management and new process setup and process optimization