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Vasiliki (Vickie) Zambaras

CSR/Underwriter/Licensed Broker/Face-Body Painter, Balloon Artist, Event Planner, Party Entertainer

Summary

BROKER-Highly efficient broker with experience in a wide range of administrative functions and operational oversight to ensure exemplary customer service. Direct wide range of office procedures including administration, bookkeeping, customer service, scheduling, event planning, and special projects. Exceptional interpersonal and leadership skills. Leverage outstanding organizational and analytical skills to evaluate and revise administrative processes and improve accuracy and efficiency. Outstanding communication skills to build rapport with clients and employees at lateral and executive levels. Proficient in Microsoft Office (Word, Excel, Access, Outlook, PowerPoint), CGI, Portals and Internet research and applications.

ARTIST/EVENT PLANNER-Faultless record of social event planning combined with discerning experience in planning, designing, arranging , decorating and coordinating every detail of various types of events such as  client appreciation events, grand openings, business meetings,  and social events (Christmas Parties/Birthdays/Baptisms). I can maintain my calm in the midst of chaos  and entertain, even mesmerize a roomful of four-year-olds  with the same ease as  an auditorium full of 300 twelve- year-olds !

Work experience

20132017

RIBO

Coach Insurance Brokers/Easyinsure Brokers, Senior CSR
  • Collect information from clients and assess their insurance needs
  • Plan and attend meetings to solve insurance-related problems
  • Research on the various insurance companies and insurance policies offered by them to help clients in choosing most suitable ones
  • Advice clients on risk management and assist them to develop new ways to minimize risks
  • Prepare reports for insurance underwriters and negotiate with the clients
  • Renew or modify existing policies
  • Assist clients in claim process
  • Develop and maintain relationships with clients, underwriters, and other professionals.
  • Collect insurance premiums and processing accounts
  • Keep detailed records of each and every policy
  • Underwriting
  • Claims data entry, Police reports, Accident Reports, etc
20132017

Event Planner/Entertainer (Part-Time)

MD Child Entertainment / Freelance
  • Plan, coordinate and execute social events – involving multiple forms of child entertainment
  • Personally work as a face/body painter and balloon artist.
20032013

Event Planner/Entertainer/Manager

Clownorama
  • Planned, coordinated and executed entertainment for events – Oversaw the planning and execution of logistics and operations for private meetings, conferences,  television programs and special and social events. (wedding, birthdays, baptisms)
  • Managed all sort of the event operations – The facility selection, contracting, pricing, transportation, food and beverage selections , audio/visual service arrangements and decorations.
  • Supervised production of events – Worked with  internal/external teams on all aspects of planning the event.
  • Planned the event floor plan and its budget and produced the event materials and accessories.
  • Re-assessed the communication plans, special packages, processes, and look-and-feel appeal in collaboration with cross-company teams.
  • Negotiated and managed contracts with sub-contractors and vendors.
  • Arranged meetings with entertainers and coordinated event schedule.
  • Personally worked as a Face/Body Painter, Clown, Magician, Balloon twister/Artist and Child Animator.
19992003

Co-Owner/Manager

Jokerino Indoor Playground
  • Booked and organized children's events within our facility.
  • Managed pricing, food and beverage selection, audio/visual arrangements and decorations
  • Negotiated and managed contracts with sub-contractors and vendors.
  • Arranged meetings with entertainers and coordinated event schedule.
  • Responsible for hiring and training of staff.
  • Personally worked as a Face/Body Painter, Clown, Magician, Story Teller, Balloon Twister/Artist and Child Animator.

Education

19841988

Economics

York University

Completed 3 years at Post Secondary level with major in Economics, Business Administration. Minored in German and French

Portfolio-Courses

Aviva-New Broker Training

Aviva-Personalized Auto Rating Program

Cyber Endorsement

Liability Insurance-Top Ten

1440 Minute Management

Uncover Client

Ribo-88%

Skills

10
List

  • Project Management Ability
  • Business Administration Knowledge
  • Client Relationship Management Abilities
  • Fluent in English, Greek
  • Fair use of French Language
  • FleetX Program
  • Accord Program
  • Portals
  • CGI and Interpretation of Reports
  • Insurance Online Quoting
  • Insurance Claims Knowledge
  • Proficient in MS Office and Data Input Programs
  • Data analysis-Spreadsheets and Databases
  • Social Media Experience-Email, Social Media, Blogging
  • Communication 
  • Multitasking
  • Prioritisin
  • Analytical
  • Initiative and Problem-solving Abilities
  • Dependability
  • Organization