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Work experience

Jan 2012Present

Malware Removal and Consultant

Zenbu Technologies

Arlington, Texas

Malware Analysis and Removal Consultant Identified potential security vulnerabilities in personal computers Risk Avoidance/Intrusion detection/Malware removal

Aug 2011Dec 2012

Operations Specialist

PGL Logistics

Irving, Texas Operations Specialist Quoting and routing of domestic cargo freight in a fast paced, team environment Persistence and relentless follow up on all domestic shipments until a proof of delivery was obtained. Interacted with customers, carriers, brokers and agents daily ensuring shipments were tendered, accepted, tracked and traced and then delivered to final destinations on time. Assisted our full truckload specialist in finding drivers to move full truckloads of cargo from point A to point B for best negotiated price. Entered new vendors and costing into our software system

Apr 2010May 2011

Staffing Consultant

Automation Personnel Services

Automation Personnel Services, Irving, Texas Staffing Consultant Interviewed potential candidates for contract or temp to hire assignments Communicated with clients calling in new job orders and followed up with employees progress while on the job Distributed paychecks weekly to clients to distribut e to employees Onsite supervision of employees while working at Dallas Cowboys Stadium events Sales goals and quotas Background checks and did onsite drug testing Conducted new employee orientations Met new employees on first day of work to show them around Followed up on sales leads, completed expense reports as needed Utilized career websites for resumes and matched to job orders

Sep 2007Nov 2009

Tracking Specialist

Pegasus Logistics Group
Coppell, Texas Cargo Tracking Specialist Operations, Fast paced, team environment Tracked domestic cargo freight in air and ground to final destination Assisted routing and costing departments, coordinating shipments with brokers, agents and carriers Trained new employees in our tracking department Followed up on cargo shipments to assure arrival until a proof of delivery had been obtained. Assisted service issue team with any service issues to resolution


Legal Assisting

San Antonio Community College

High School Diploma

Roosevelt High School


Property Managment

On-site property management 

Virus and Malware Removal

Troubleshooting, root cause analysis,, detection, resolution and verification

eEmpACT Recruiting Software
Microsoft OfficeSuite
Trade shows/Event Planner
Networking and Marketing
Routing, tracking and tracing of domestic cargo freight/full truckloads
Excellent Customer Service skills

Networking and Marketing, Outstanding customer Service awards

Training and Team Building

New Employee Orientations, Team building exercises,  Dispute Resolution

Well organized/Detail Oriented
Great problem solving skills

Sales leads, expense reports, distribution of paychecks, interviewing skills, new employee orientation, background checks

Administrative support

Quicken, Microsoft Word, Microsoft Excel, Microsoft Windows 7, 8.1, 10. 

Familiar with most productivity and utility software products used in an office environment.

Professional Accomplishments

  • I was able to gain the Dallas Cowboy Stadium account and placed 30-40 employees to work onsite during games and special events such as the super bowl.
  • Encouraged my staffing company to network and utilize "LinkedIn" for marketing and network support when the site was relatively new.
  • Employee of the year award
  • Volunteered at Ronald McDonald House and involved my coworkers to volunteer
  • Outstanding Customer Service Awards
  • Certificate of Completion - Indirect Air Carrier Security Training

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