Senior Delivery Head
Execute large engagements of Accenture’s North American and European Clients. Conducted Business Transformation, Transitioning and off shoring into India with Clients like Bank of New York, Bank of Italy. Manage Application out sourcing and Setting up off shore teams and do Service delivery.
Managed and Mined Strategic Clients through account management. Key Clients were Bank of New York, Bank of America, Bank of Italy, . All the accounts were new and the accounts were mined and good client relationships were established. Account sizes were initially 12-15 resources and became 100+ staffed.
Bank of New York- Involved in solution architecting and pre sales promotions and executing proof of concepts for The engagement involved re engineering Trading and order Management and linking it to netting and margining and to a back office clearing and settlement
Bank of Italy- This engagement completely transformed a legacy based retail Banking System to an Oracle based Core Banking System. This involved modifying components in front end services like fund transfers, remittances tellers, account transactions, back end components like clearing, Standing Instructions, cards to and linking them to Interest and provisions, EOD Processing, GL and MIS.
Bank of America. This is a multi year testing engagement for all BOA Applications covering Functionality, regression, performance Engineering and static testing.
Institutionalized and performed leadership/Senior Management reviews/health checks of Strategic accounts, Software delivery process through Engagement balanced score cards and live operational Dashboards.
- The reports took inputs from the project managers, resourcing, scheduling, Finance and HR teams and presented a live dynamic check points and health analysis of engagements
- Performed Demand forecast, and devised resource management strategies.
- Created pools of functional and domain expertise groups to staff on coming engagements.
- Managed large pools of 200+ technical resources, creating winning attitudes, appraised and performance managed them following best practices of Human Relation ship management.
- Domain competency groups in capital marketing, Banking, Financial services, Technology competency pools in Siebel, BizTalk were started in Chennai-Accenture. Created leaders and succession plans.