Work History

Work History
Apr 2014 - Apr 2015

Restaurant supervisor

Hilton
  • Managing restaurant, private dining room & bar with the capacity up to 109 seats as well as room service
  • Working with MICROS FIDELIO POS on daily basis; property expert
  • Scheduling, payroll and labor management
  • Ordering liquor for the bar & banquets in accordance with BEO packages
  • Monitoring liquor costs via Fast Trek bar control system
  • Inventory
  • Setting bar & restaurant menu pricing 
  • Working with Open Table 
  • Interviewing & training new hires
  • Placing POs through Birch Street
Aug 2013 - Mar 2014

Hotel Coordinator (diploma practice)

Orbita Park Hotel
  • Setting up PMS & channel manager
  • Creating official Hotel website with IBE module, in collaboration with IT company
  • Creating booking.com, hotels.com, tripadviser and other GDS profiles; negotiating commission agreements  
  • Signing in potential companies-clients for cooperation agreements 
  • Creating corporate style (logo, redesigning Hotel interior, ordering uniforms etc.) 
  • Scheduling 
  • HR functions (hiring, training) 
  • Arranging Hotel areas in accordance with the sanitary & epidemiological requirements and safety regulations. 
  • Market oriented room pricing 
Jun 2013 - Aug 2013

Guesthouse Manager (summer time job)

"The Host" boutique Guest House
  • Checking guests in and out 
  • Cooking & serving breakfast
  • Supervising internal operations (scheduling cleaners, ordering and restocking supplies etc.) 
  • Manually managing bookings via booking.com & airbnb.com
  • Providing informational service
  • Coordinating laundry & room service  
  • Conflicts resolution 
  • Handling payment  
Jun 2012 - Aug 2012

Floor Supervisor (internship)

Cosmos Hotel
  • Coordinating arrivals and departures via OPERA PMS
  • Examining rooms
  • Maintaining supplies stock
  • Creating task-sheets for room attendants on daily basis
  • Updating current room status in PMS 
May 2011 - Jul 2011

Housekeeping/ Room attendant (internship)

Cosmos Hotel

Education

Education
Sep 2007 - Jun 2010

Hotel management

Moscow college of service

First class honors diploma

Certifications

Certifications
Jul 2011 - Present

Certificate of English language proficiency

English Communication School Malta
Oct 2010 - Present

Computer operator Certificate

Russian State University of Tourism and Service
Oct 2012 - Present

Amadeus Global Travel Distribution Certificate

Amadeus
Jul 2012 - Jul 2015

IELTS certificate

IELTS