Valourie Valgardsson

Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations. 

Managing a high volume restaurant & improving all controllable costs thereby maximizing financial performance. Also responsible for effectively developing, managing and leading the restaurant team to provide excellent service, achieving a profit increase of 4% on previous years. 

• Created and implemented financial documentation system which is now used throughout the company
• Designed a strategic marketing program and eye-catching displays which resulted in a 5% increase in sales
• Developed an organization system which improved productivity by 15%

Responsibilities included serving an average of 80 customers per shift, managing high-profile client events of up to 200 people, closing the financial books, and demonstrating a sophisticated knowledge of local culture, cuisine, wines and liquors as was anticipated for our four-star establishment.

• Built an exceptional reputation as a valuable and reliable co-worker.
• Implemented several cost-cutting and time saving solutions to practices carried out within function rooms and bars.
• Developed strategy for making quick decisions under high-stress conditions.
• Maintained composure while prioritizing and orchestrating multiple job functions to ensure that the reputation and high standard of our establishment was kept at its utmost.