Valeria Pagano

Valeria Pagano

Nice to meet you

I've strong attitudes to interpersonal relations, showing me always calm and in control of situations,  recommending always in a discreetly and never pushy way. I have good manual and artistic skills, great self-sacrifice and a strong curiosity towards the field of Events. I'm extroverted, practical, creative and organized.

Constantly updated on Event industry's  developments, I graduated in Communication Sciences and I had undertaken an apprenticeship of 6 months working actively on the staff of a company organizing events, attending meetings with customers and suppliers, following the preparation of individual events, consistantly  testing my organizational skills.


I would like to work in a stimulating, rewarding, dynamic and flexible context, suited to my personal features.


Writing, reading, theater, music, art, cinema, travel, sports, crafts.

Work History

Work History
Mar 2009 - Nov 2009

Meeting Planner Apprenticeship

Concerto srl

Planning, communication and implementation of events, conferences, corporate meetings and  national and international incentive travel; team building; assistant coordinator;  conception and design of sales promotions, services and communications consultant and  person in charge of virtual- visual- textual  corporate image, placement on -line, e-business, e-mail marketing.

Sep 2009 - Oct 2009

Congressional Assistant

Concerto srl

Relationships with customers, suppliers and fitters, coordination operational area "pre-congress", contacts management of participants and speakers / moderators at the conference, logistics management of the documentation submitted, reservation and VIP services, management of support staff, preparing logistics equipment to be delivered during the congress to participants / speakers; coordination operational area "on the spot", complete management of the event during the congress, coordination operational area "post congress", ministerial positions, preparing ECM certificates.

Oct 2008 - Mar 2009

Customer Care

Vodafone Omnitel N.V.

Telephone and asset management services related to Customer Care Consumer: work on - line help and support, information and business advice, activities off - line management issues and customer complaints.

Mar 2004 - Jun 2006

Booking Officer

Aurum Hotels Servizi Turistici S.r.l

Management of the booking service, Customer Care, Back Office (hotel and flows of overbooking direction,  person in charge of private transfer)

Feb 2006 - Jun 2006

Social Worker

Punto e a Capo Coop. Sociale a.r.l.
Person in charge for training and workshop activities plays. Artistic trainer of students, creator of advertising progress for the project "Dispersione scolastica: prevenzione, progettazione e recupero" approved by the Provincia di Napoli.
2005 - 2006

Actress and director's Assistant

Ente Teatro Cronaca s.a.s,

Person in charge of the artistic education and language of the actors, and theatrical adaptation of dramatic texts in Spanish of Lope de Vega "Otro Perro del Hortelano" and Alfonso Zurro "Las Farsas Maravillosas ", under the project "Teatro Europa Giovani"


Jul 2009 - Jul 2009

Ischia Global Film & Music Fest

Participation in meetings and conferences with personalities emeritus of the world of Cinema (Paul Haggis, Francesca Archibugi, Dario Argento, Bille August, Christoph Watz, Steven Zaillian, Angela Bassett, Giuseppe Piccioni, Terrence Howard, Dito Montiel, Joel Schumacher, Francesco Maselli, Danny Glover, Enzo G. Castellari) and implementation of the short film "Sudoku" as actress.

Apr 2009 - Apr 2009

MPI Italia Chapter
Identification of the benefits organizing "Green" events , updates on market demand and opportunities 'for development related to "Green" Events,  learning sustainable practices applicables in everyday life, raising awareness about the importance of the adoption of sustainable procedures and  the growing need to "make system" to achieve tangible results
Sep 2008 - Sep 2008

Randstad Italia S.p.a
Applications, Vodafone commercial products, Troubleshooting, Knowledge Management, Telephone Techniques, Call Centers Organization
Mar 2002 - Jun 2008

Università degli Studi di Napoli S. Orsola Benincasa
Acquired skills in communication and traditional media, related to various equipment of cultural industries (publishing, cinema, theater, radio, television and new media), in the consumer sector, public and private, national and international organizations. Participation in the following workshops: creative writing, journalism, psychology's communication, practical training of legal vocabulary, introduction to the tools of strategic management, the electronic ear, management techniques and alternative conflict and mediation, analysis of political language, copyright and multimedia. Thesis in Psicopedagogia della Comunicazione e dei Processi Formativi entitled "E-Book Revolution?La sfida inascoltata del libro elettronico”
Oct 1999 - Jun 2003

Actor's Diploma

Accademia d'Arte Drammatica

Theater history, diction and phonetics, voice education, gestural education, theatrical improvisation and techniques of expression, acting and movement techniques, music education and rhythmic elements of drama and cultural anthropology, history and music theory
Jan 2001 - Jan 2001

Centro della Voce
The impalpable vocal art, the artistic voice: the point of view of the speech therapist, vocal pedagogy: a set of rules useful for the formation of target-oriented training, the speech therapist and teacher of singing: an essential dialogue to optimize the technique vowel.

Project works




Creative writing and critical reading, with a high capacity for synthesis, acting and singing, riding and making all kinds of sports, making decorations with various technical manuals (decoupage, stencil, drawing)


Knowledge of Microsoft applications and Office package, especially Word and Powerpoint. Good knowledge of Excel and Access. Excellent ability to surf Internet.


Ability to work in stressful situations, especially related to the relationship with the public. Excellent listening, planning, organization, management and optimization of resources skills. High sense of responsibility and great determination, capacity for critical analysis of the problems, identifying and assessing the effectiveness of possible solutions. I founded, managed and coordinated the activities of Cooperativa Teatrale  Mattatoio Teatro, research and development of performing arts, for about two years taking care of the communication and image. I also worked through play activities Volunteer c/o the Catholic Association Fede&Luce and as a volunteer in an environmental field working at Comunità Montana Lambro and Mingardo (Vallo della Lucania).


Ability to work in group matured in many situations in which it was essential the cooperation between different figures and how many slots (shifts, weekends). I also engaged in the planning and promotion of events, conferences, parties and meetings. Thanks to artistic and professional activities I'm  in contact with several national realities of communication.