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Valentine Ogoke

Student at The University of Lethbridge(Calgary Campus)

Summary

Hardworking individual motivated to maintain and contribute to a company success. Proven ability to establish rapport with clientele and achieve organization objectives. Reliable , driven individual  with strong time management and prioritization abilities.

Work History

Jun 2015Apr 2016

Night Auditor

Ramada Inn(Lethbridge)

June 2015-April 2016

*Generate reports outlining room occupancy totals, daily transactions , revenue totals ,and other figures for management review

*settle credit card charges through batch processing

*perform computer back-ups and print paper copies for certain information

*ensure 3rd party reservations  have been properly accessed

* provided concierge service such as arranging drivers or cabs for pickups

*handled front desk functions for evening shift

Jul 2014Aug 2015

Front Desk Agent

Ramada Inn(Lethbridge)

July 2014-August 2015

*Inputted and organized data on customers

*processed guest payments and prepared records on weekly cash flow and revenue

*registered new guests

*provided information on programs ,support and assistance to customers

*facilitated checkout for guests , relayed information on checkouts to cleaning department

*including confirmation of bookings ,room readiness, and offered marketing promotions

*maintained financial records of weekly cash flow ,weekly bookings and vacancies and expenditure.

Education

Sep 2011Dec 2016

Bachelor of Management in General Management

University of Lethbridge

Acheivements

*Volunteer at Operation Red Nose November 2011 -January 2012

* Encouraged responsible behavior with regard to impaired driving.

*Provided  free and confidential chauffeur service to members of public

*Ensured the financial benefits made from such service , were redistributed to local organization dedicated to helping disadvantage youth

References

Joyce Nwoye  ( Supervisor at the Ramada Inn)

contact number:587-226-9966

Patrick Finlay ( Co-worker at Ramada Inn)

contact number:207-922-7116