Area customer service Manger
Alrquee Technical Service ( Trumpf Saudi Arabia )
-Responsible for the management, organization and co-ordination of the day to day work of a team of service engineers and technicians to deliver the highest standards of services to the customers. -Managing the execution progress of workshop machines Installation, Commissioning and operator training -Negotiate and finalize preventive maintenance agreement with the machines users for managing the condition of the machine and preventing unexpected shutdowns. Ensuring customers satisfaction. Monitor and report progress and performance, provide feedback and take appropriate corrective action. -Plan and manage to achieve team sales and net profit targets by determining the expected revenue from each existing customer depending on their equipment number, type, and potential. -Monitor the sales activities in the branch and insure up to date status for all the activities ..