Customer Experience & Return Specialist
PT. Etobee Teknologi Indonesia
Return Specialist :
1. Responsible for maintaining return project by communicating with vendor, customer, client & internal team.
2. Responsible for making daily report for client.
Customer Experience :
1. Responsible for preparing and responding for customer inquiries
2. Improve quality service by recommending ideas
3. Acted as one single window of company for client (handle direct complain from client)