Summary

Seeking a Telephone Operator position with Sofiel Plaza Hanoi utilizing good conversation skills, clerical abilities and extensive experience to ensure the organization’s efficiency.

Curriculum Vitae 

CV for Telephone operator position

Sofitel Plaza Hanoi

EDUCATION

Education
2012 - 2016

Bachelor

Hanoi University

Falcuty of Information Technology (In English)

SKILLS

Skills

personality

  • Friendly and communicative.
  • Enthusiastic, responsible .
  • Self-confident and warmhearted
  • Competitive attitude
  • Good looking.

communication

  • Excellent written and verbal communication skills
  • Empathic listener and persuasive speaker
  • Critical Thinking
  • Excellent presentation and negotiation skills

multitasking

  • Strong problem-solving and analytical skills
  • Easily understand and solve technical problems
  • Handling complaints from parents, clients, customers, or citizens

Work history

Work History
2014 - 2014

Frontdesk Team

Spendora Hotel

Recptionist

2012 - 2013

Freelancer

Thien Ha Travel

Tour support

certifications

Certifications
2012 - Present

IELTS

Hanoi University

6.5 IELTS