Usman Sait
- Bengaluru Karnataka
- usman_bluechip@yahoo.com
Organization:Cognizant Technology Solutions
Domain:Cognizant IT Infrastructure Services Technology Office - Mobility Centre of Excellence.
Project Summary
Title Enterprise Mobility Management Services
Client Internal
Project Type Asset Management, Operations Management, Security & Compliance, Policy &
Application Management, Staffing, Solutioning & Sizing for customers & drafting proposals.
Operating System Apple iOS (4.x) & (5.x), Android (2.x), (3.x), (4.x)
Tools MobileIron, Boxtone, SAP Afaria, Airwatch, Good, BES, SCCM 2012, Intune
Period September 2011 – Till Date
Project Objective:
Enterprise Mobility Management provides Enterprises Mobility BYOD Consulting and Managed Services Support for Blackberry, Apple, Android and Windows Smart-Phones and Tablets.
Project Description:
Enterprise mobile device management (MDM) is a policy and configuration management tool for mobile handheld devices, such as smartphones and tablets based on smartphone OS’s.
It helps enterprises manage the transition to a more complex mobile computing and communications environment by supporting security, network services, and software and hardware management across multiple OS platforms.
This is especially important as bring your own device (BYOD) initiatives become the focus of many enterprises. It can support corporate-owned as well as personal devices, and helps support a more complex and heterogeneous environment.
The primary delivery model is on-premises, but it can also be offered as software as a service (SaaS) or through the cloud.
Role and Responsibilities:· Platform & MDM Tool Analysis.
· Setting up the Infrastructure & troubleshooting related issues.
· Performing Use Case Testing on different platforms & different MDM Tools for POC.
· Creating Issue Log trackers, RCA & KEDB Docs for future reference.
· Creating Platform & Tool specific Run Book’s, SOP’s, Service Definition & Operational Guideline, Device Lifecycle & Testing documentations.
· Developing & Updating the practice specific Mobility Consulting & Service Capabilities.
· Interacting with various vendors for clarifications & technical support.
· Involved in intense Research & Development & being updated with the latest technology happenings in the enterprise mobility space and conveying the same to the team.
· Staffing, Solutioning & Sizing for clients & drafting proposals.
· Creating Capability Matrix on EMM, Containerization Solutions & Tool highlights.
Practice Overview:
· We provide technical expertise with business insights - Provide advisory and technology expertise to Cognizant’s customers and develop/implement cutting edge mobile technology solutions
· We create turnkey solutions - Products, frameworks, solution accelerators and best practices, and help Cognizant’s industry focused teams to develop domain specific mobile technology solutions
· We nurture partnerships & alliances - Technology partnerships with other mobile technology solutions providers (like MEAP, MCAP & MDM players)
· We thrive on the cutting edge - Track and investigate the latest mobile technologies.
Managed Service Offerings:
Being part of Managed Services, we provide end-to-end solution right from selection of hardware (mobile devices), managing the devices, device rollout support and upgrading of OS upgrades etc.
Offerings:
· Identify, Procure, Manage and Retire Mobile devices
· Define Enterprise Mobility Management Requirements and Priorities
· Develop the Mobile End User Policy Guidelines
· Evaluate Mobile Device Management Platform
· Design structure of organization profiles and rules on MDM Platform
· Setting up Hardware & Software Infra to host mobility solution (Dedicated or SaaS Model)
· Setting up & Provision Mobility devices on MDM Platform
· Integrating with AD for policies
Domain:Manufacturing & Logistics (ManLog)
Project Summary
Title Mobile Communication Platform Services
ClientAn European based leading global manufacturer & supplier of building materials.
Project Type Client co-ordination, Monitoring, management & Transition of the Good for Enterprise & BES Server Infrastructure from onsite (Germany).
Operating System Apple iOS, Android, Blackberry
Tools Good for Enterprise, BlackBerry Enterprise Server.
Period May 2013 – December 2013
Project Role Team Leader
Project Objective:
Mobility Services Team will manage and provide support to Smartphones and Tablets using Good for Enterprise and BlackBerry Enterprise Server Device Management solution
Project Description:
Monitoring and management of the Monier’s MCP Mobility Infrastructure, which includes Good for Enterprise, Blackberry Enterprise Server for end user’s Blackberry, Apple & Android Smart-Phones and Tablets.
Role and Responsibilities:· Prepare Reference Architecture diagram of the customer’s Infrastructure, Responsible for all the design documents.
· Setting up the Infrastructure & troubleshooting related issues.
· Performing Use Case Testing on GFE & BES Server for POC.
· Creating Issue Log trackers, RCA & KEDB Docs for future reference.
· Creating Platform & Tool specific Run Book’s, SOP’s, Service Definition & Operational Guideline, Device Lifecycle & Testing documentations.
· Interacting with various vendors & partners for clarifications & technical support for resolving issues requiring L4 Support.
· Coordination with client & vendor for upgrades.
· Providing basic Training to End Users on Device Handling and Administration.
· Asset Management which includes: Device configuration, activation, deactivation, Asset Tracking & Management, On Demand Reports Generation etc.
· Policy Management: End to end user policy definition, enablement, enforcement & updates.
· Application Management: support application enablement, discovery, synchronization and OTA provisioning & distribution of applications.
· Security and Compliance: security services to protect corporate data on a device, corporate back-end systems and preserve compliance with regulations.
Domain:End User Computing – Global Shared Services Application Packaging Centre.
Projects Summary
Title Application Packaging, Remediation, Virtualization & Deployment Services.
ClientNetwork, Life Sciences, Insurance, Retail.
Operating System Windows XP, Windows 2003/2008 Server, Windows 7
Tools Used Wise Package Studio 7.0, SMS 2003, SCCM 2007, App-V Sequencer, Enteo Net Installer, VMware ThinApp, Radia, Microsoft App-V 4.5 SP1
Period Feb 2010 – August 2011
Project Objective:
·Application Packaging and Deployment of vendor applications using Wise Packaging Studio 7.0, Enteo Net Installer, Installshield, HP Radia and Microsoft SCCM 2007 Tool.
·Sequencing vendor applications using Microsoft App-V tool, VMware ThinApp & Microsoft App-V 4.5 SP1.
Role and Responsibilities:[1] Location Based Restaurant Finder Application for Google Android Phones
Team Size: 04
Role: Java Programmer, Handling Maps API, Project Troubleshooting & Documentation.
Environment: JDK 1.5 (J2SE), Android SDK version 1.0 build r2, Eclipse Ganymede IDE version 3.4, ADT Plug-in version 0.8.0 for Eclipse.
The prime objective of this project is to create an Android application which could locate a list of restaurants based on the location & type of cuisine entered by the user.
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[2] Developing students record using 'B-Trees with OOPS'
Team Size: 02
Role: C++ programmer, project definition, coordination, troubleshooting & documentation.
Environment: C/C++, Turbo C and Borland C/C++ compilers.
The main objective of this project is to utilize the knowledge of B-Trees & implement them with the C++ concepts.
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4+ years of experience in the Information Technology Industry. As part of the assignments, have been in Application Repackaging/Remediation, Virtualization, Application Deployment, Wise Script & VB Scripting, Quality Reviews and Testing. Currently part of the IT IS Mobility Centre of Excellence - Emerging services team specializing in various Enterprise Mobility Management solutions like MobileIron, Fiberlink’s MaaS360, Boxtone, Airwatch, Good for Enterprise, BlackBerry Enterprise Server, SCCM 2012 with exposure to platforms which include Apple iOS, Android, BlackBerry & Microsoft Windows for mobile handheld devices such as smartphones and tablets.
Hardware/Platforms:
Windows 98/XP/2000/2008Server/Vista/7/8, Android 2.x, 3.x, 4.x, Linux, Apple iOS 5.x, 6.x, 7.x
Technology:
SMS/SCCM, WISE Package Studio, App-V, Enteo Net Installer, VMware ThinApp, Citrix XenApp, Installshield.
MDM Tools:
MobileIron, MaaS 360, Boxtone, Airwatch, Good for Enterprise, Blackberry Enterprise Server, SCCM 2012, Windows Intune.
Databases:
PL/SQL, MySQL
Scripting Languages:
Wise Script, VB Script.