Managed a BI team with French language expertise that serves AXA as the client. The objective any support team is to be on time and on Quality. This team provides service to ensure all L2 and L3 related tasks of the BI team are managed offshore.
The key focus was on planning, initiating, implementing, measuring and reporting. This ongoing process ensures we provide QOS and we are able to determine loop holes and improvise continuously.
Mode implemented for continuous up-scaling of QOS, is track, measure, analyse, devise, implement, stabilize and cycle again.
A MSBI team working for three AXA entities and transforming raw data into meaningful and useful information for business analysis on a daily basis. SSIS, SSAS & SSRS development and BAU for the data mart are managed by the team. We process data from various locations, various formats and feed information into a centralized repository.
- Being on time with quality information is key to BI activities and we ensure the business does have the needed reports on or before time.
- Worked along with different business units to ensure we understand business needs well and propose future BI projects.
- Utilizing the team on R&D projects to enhance our business value and build stronger capability within the team.