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Sueann Nichols

Office management & Collections

Skills

Computer proficiency
MS word, windows, collect-net, latitude, Insight, Accurint, Experian
Spanish - conversational
Skip Tracing
Location of debtors for the purpose of bill collection. This is done using various licensed programs & contacting of known associates.
Collections
Collection of everything from 30 days past due to charge off and bankrupsy. Medical, credit card, bank, Tax collection
Sales
MultiLine Switchboard
Typing- Data Entry

Data Entry 45 WPM

Work experience

Jan 2010Mar 2017

Fundraising Manager

Telcom Enterprises

Management Of a 15 person team. Payroll, Reports & file management. Training & retention of staff. Supervision of Inbound /Outbound calls. Collection of Outstanding debt.. 

Sep 2009Jan 2010

Data Base Enhancement

Geisinger Health Care Systems

(Temp Job)      Data Entry For the purpose of delegating broker commissions & Some Customer Service  For Health Care Insurance Company, Seasonal Temp position while visiting pennsylvania

Dec 2008Dec 2009

collection

Grand Seas Financial Services

Customer support and Collection of vacation owners timeshare. Including but not limited to: Collection of Home Owner association Matience and taxes. Collection of mortgage payment.

Various clerical responsibilities required on banking ,real estate, Interval international to service owner accounts.

Aug 2007Sep 2008

Collection Specialist

Oxford Managment

Bi lingual Collection of high balance school loans, car loans and credit cards, ability to navigate various computer programs,Multi line switchboard, skip tracing, credit pull & reporting, typing 45 w.p.m, Dealing with attorneys to settle estates, bankrupsies and charge offs.

Jun 2001Dec 2006

Collection Specialist -Sales

National Bond & Collection Associates

  Medical & banking collection for a host of client. Advanced telephone skills on multi line switchboard, Typing 45 wpm, advanced computer literacy, Some sales, Strong skip tracing.

Education

Myers High school Wilkes-Barre

References

Sharon Piperato                Pennie Lane

 570-205-5858                     386-444-9218

Awards

Collector of the year 2004

Collector of the year 2006