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Summary

* Music certificate at Impacto de Alabanza worship school in 2005.

* Advanced English course at NLC (basic, intermediate and advance modules completed) 2004 to 2005.

* Customer care relationships trainning with Expedia.com 2011

* Technological administration resources for education. Prespecialization course at UTEC 2011

Work experience

Mar 2011Present

Customer Service Representative

Expedia.com

I am currently working as a customer service representative since march, I have gotten much more experience managing customer care service and customer relationships emphasizing customer needs.

Feb 2004Jul 2010

Sales agent

Distribuidora Reyes

I worked for this company 6 years getting confidence, responsabilities and sale experience.

Education

Nov 2003Present

Pre k, Junior school and Middle school

Liceo 10 de Mayo

At Liceo 10 de Mayo I studied my PRE-K, junior school and middle school. The study program and facilities school was classified as B by MINED.

Nov 2005Present

High School

Instituto Nacional San Luis

I studied at INSAL my 2 year-high school degree. I got the basis knowledge that I am currently using at the university.

References

Hector Garcia

Fabio Lopez

Maria De Leon

Skills

Sales Administration
English Knowledge
Musician (pianist)

Portfolio