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ü14+ years hands-on IT/IS experience in a leading multinational corporation.

ü8+ years people and project management experience in multicultural environments.

üExposed to variety of business areas including Sales, Marketing and Manufacturing.

üAble to direct complex projects from concept to fully operational status.

üOrganized, self-motivated problem solver.

üPromotes co-operation as preferred working style.


Management position in IT/IS domain which will allow me to utilize my experiences to mentor and train my team while delivering quality products and services to my customers to assist them realize business goals and objectives.


Modern Jazz music, History, Fine Dining, Cinema, Literature

Seminars / Training Courses

üObject Oriented Programming using C++ (Mar 1996, Istanbul)

üFast Track to Sybase System 10 (May 1996, Istanbul)

üTeam Building (May 1997, Kusadasi)

üVisual Basic 4.0 (Jun 1997, Istanbul)

üMerchandising in Philip Morris (Aug 1997, Istanbul)

üAdvanced database management for Sybase System 10 (Dec 1997, Istanbul)

üBusiness Objects Designer and Supervisor modules (Jul 1999, Geneva)

üSupervisory Skills (Aug 2000, Dubai)

üManagement Course for newly appointed managers (Oct 2000, Brussels)

üManaging People (Dec 2000, Lausanne)

üInfluencing Strategies & Skills (May 2001, London)

üPhilip Morris STEPS Training (Dec 2002, Dubai)

üBusiness Writing Skills (Sep 2003, Dubai)

üPhilip Morris  Issues Communication Training (Jan 2004, Dubai)

üPhilip Morris Project Management Methodology Training (Mar 2004, Dubai)

üCompetency Based Interviewing (Oct 2004, Dubai)

üSAP Overview (Feb 2006, Copenhagen)

üInnovation (May 2006, Izmir)

üManaging Change (Nov 2006, Istanbul)

üITIL v2 Foundations & Certification (May 2008, Bucharest)


Work experience

Feb 2008Feb 2009

Information Services Manager, Ro & Bg

Philip Morris Romania

üHead of a department of 14 IT/IS Analysts, 1 Team Leader and 3 IS Managers.

üResponsible for leading and developing an adaptable and agile IS organization to deliver all information services required by affiliate business in an optimum and secure way by leveraging Philip Morris International Information Services standards.

üAccountable for ensuring IS projects, expenditures and plans are properly documented, budgeted and approved in line with local and corporate requirements.

üManaged and supervised Warehouse Management System implementation, Russian Factory reporting solution adaptation, International Product Specification Management System rollout, Short Term Planning System rollout, Global Telecoms Implementation – RO and BG phases, ITIL alignment, and field force hardware replacement projects.

Jan 2006Jan 2008

Information Services Manager, ERP Systems

Philsa Philip Morris/Sabancı

üHead of a department of 10 IS Analysts and 2 Team Leaders

üResponsible for planning, managing, organizing and controlling all IS activities related to:

-Implementation, maintenance and enhancement of Manufacturing and Business Systems by means of hardware and software in full compliance with company policy & procedures and Sarbanes-Oxley act.

-User support of all implemented information systems.

-Enhancement of manufacturing results by identifying IS technology opportunities and developing application strategies in line with the planned projects for all departments of the company.

üLed eContract - Electronic Retail Contract Tracking system development and implementation. The project team has received “Philip Morris International Recognition of Excellence” award due to the success of the project.

üManaged and supervised SAP upgrade to 4.6C, non-hyper inflation related adaptations in SAP, SAP migration to Wintel environment, Supply Chain Integration, planning tool for Primary (tobacco processing), and electronic Payroll slip implementation projects in addition various smaller projects.

Jan 2002Dec 2005

Information Services Manager, Middle East

Philip Morris Services Inc.

üHead of a department of 7 IS Analysts and 2 Team Leaders.

üResponsible for planning, managing, coordinating systems support and IT/IS projects in the Middle East in order to provide high quality IS solutions to support business needs in an efficient and cost effective manner. Also responsible for supporting company locations within the area to plan and implement globally recommended core technology with specific focus on user support in the use of office automation technology, telecommunications and applications. Initializes, organizes and manages the application development projects for Philip Morris and its distributors in the area.

üIn addition to numerous smaller projects, managed and supervised Sales and Marketing System implementation in Philip Morris Kuwait and Saudi Arabia East distributor, setting up the IT helpdesk for Philip Morris and Kraft Foods Middle East organizations, ITIL implementation, Middle East Sales Information Data Warehouse development, Network Optimization, various new office setup projects.

May 2000Dec 2001

Sales Systems Development Manager GCC, Yemen & HOA

Philip Morris Services Inc.

üHead of a department of three System Analysts.

üResponsible for various SMS (Sales and Marketing System) implementations in Philip Morris and its distributors in the Arabian Gulf. This responsibility includes the adaptation of the system accordingly with the user requirements, providing guidance to the distributor organization on implementation phases, setting up appropriate IT infrastructure and providing on-going system support.

üCompleted SMS implementation in Oman.

üLed the development and implementation of Trade Program Monitoring System in Oman, UAE, Kuwait and Bahrain.

Oct 1998Apr 2000

Regional IS Systems Analyst

Philip Morris Europe SA

üResponsible for implementing Sales and Merchandising System as a project team member in an affiliate of the company.

üResponsible for analyzing the user requirements and adapting the Sales and Merchandising System accordingly to ensure delivery of the business needs in a company affiliate.

üTrain and support the local affiliate Information Services department personnel to ensure proper and adequate local support after the completion of the implementation of the Sales and Merchandising System.

üParticipated in several SMS (Sales and Marketing System) implementations in different affiliates like Israel, Hungary, Slovenia, Lithuania, and La Reunion.

üLed the design and implementation of ‘SMS Data Warehouse’ in Hungary and Israel.

May 1994Sep 1998

Database Administrator (DBA)

Philip Morris SA

üResponsible for analyzing the user requirements and adapting existing systems to deliver the user's needs.

üProvide on-going operational support to the remote sites to ensure smooth operation of systems.

üDesign and implement the databases for the company's in-house developed systems while ensuring the data security, reliable performance in line with the company standards.

üStarted as a temporary contracted Computer Programmer in June 1994, became a permanent contracted Analyst Programmer in September 1995, and assigned as DBA in June 1997.

üParticipated in design, implementation, maintenance and support of Sales and Distribution System as an analyst programmer and later as the DBA.

üParticipated in adaptation, implementation, maintenance and support of various information systems for Human Resources Department and Sales and Distribution Department as an analyst programmer.

Feb 1994May 1994

Localization Specialist


Participated in MS Excel 5.0 localization project.

Mar 1993Jan 1994

Analyst Programmer

Discovery Software Ltd.

Participated in a Warehouse Management System development and implementation project for a large steel production factory.



Microsoft Visio
Microsoft Visual Basic
Microsoft Visual FoxPro
Business Objects 6.5
Microsoft SQL Server
Microsoft Project
Microsoft Office


ITIL Foundations

Dec 2010Dec 2013

PMP - Project Management Professional

Project Management Institute