Printing tool Download PDF

Work experience

Feb 2014Aug 2014

sales associate 

7- Eleven
  • Answered questions regarding the store and its merchandise.
  • Greeted customers and ascertained customers' needs.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
  • Trained and served as a peer coach for new sales associates.
  • Answered an average amount of calls per day by addressing customer inquiries, solving problems and providing new product information.
Nov 2013Mar 2014


Firehouse Cafe
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Verified cash drawer against the day’s receipts.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Resolved guest complaints quickly and efficiently.
  • Assisted co-workers whenever possible.
Jun 2012Oct 2013


   Fat Boys Resturant
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Assisted customers with food selection, inquiries and order customization requests.
Jul 2013Oct 2013

Childcare aide

  Kitas Karousel

  • Promoted good behavior by using the positive reinforcement method.
  • Promoted language development skills through reading and storytelling.
  • Taught basic education principles while complying with IEP and ARD goals.
  • Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps.
  • Relieved the head teacher and toddler teacher.
  • Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
  • Organized small groups of children while transitioning to and from outdoor play.
  • Administered medication and minor first aid to sick and injured students.
  • Dressed children and changed diapers.
  • Communicated regularly with parents about daily activities and behaviors.
  • Offered parents detailed daily reports that outlined their child’s day.
  • Maintained daily records of children’s individual activities, behaviors, meals and naps.
  • Maintained a child-friendly environment by allowing frequent access to outdoor activities.


Oct 2013


Burlington County College


typing /computer skills
  • MS Windows proficient
  • 29.32 WPM
food preperation and wiatressing 
  • Organized and efficient server
  • Thrives in fast-paced environment
  • Top-tier, full-service dining background
  • lifts and carries up to 40 lbs
  • Quick problem solver
child care
  • Emotionally supportive
  • Child nutrition expert
  • Mother of 1
  • Knowledge of behavioral disorders
cash handiling and management 
  • Proficient in cash management
  • Credit card processing
customer care and service 
  • Strong client relations
  • Creative problem solver 
  • Strategic sales knowledge
  • Excellent communication skills
  • Up-selling capability

Professional Summanry

Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling. Restaurant Server with over 2 years in the food and beverage industry. Fine dining expert and cheese connoisseur with extensive wine knowledge. Energetic childcare aide with 2+years assisting daycare providers, daycare center teachers and preschool teachers. Works well as part of a team while following all teacher-driven directives. Proactive and self-sufficient in creating innovative ways to deliver curriculum.