Avery Lahm




668 Taffy Lane, Muskegon, MI 49442

Work experience

Work experience

Front Desk Clerk

Oct 2015 - 2016
Comfort Inn Muskegon

Customer service, greet customers at walk in or over phone calls. Use the computer system to check guests in and out, make reservations and collect payment. Call off and assign housekeepers to certain rooms for the day. Manage the bar depending and make popcorn and cookies for customers. Manage breakfast until attendant arrives on morning shift. 

Front Desk Clerk

Jul 2014 - Sep 2015
Comfort Inn Hebron 

Customer service, greet customers at walk in or over phone calls. Use the computer system to check guests in, collect payment and make reservations along with other aspects of the system that were not as frequently used. Clean and organize bathrooms and other public areas. Wash and fold all laundry from housekeepers. Seasonal responsibilities such as testing and adding pool chemicals, shoveling, and checking pump house readings, etc.


Jun 2014 - Sep 2015
Comfort Inn Hebron

Strip and clean rooms that guests have stayed or are staying in. Organize and stock rooms to make them presentable for the next guest. Clean public areas. Keep track of lost and found. Pull weeds and pick up cigarette butts from parking lot. Depending on the season cleaning pool or other responsibilities. I mostly worked desk, off and on I would be on call for housekeeping when we were short staffed.

Front Desk/Housekeeping

Jul 2015 - Sep 2015
Interstate Motel

Manual check ins and regular housekeeping. Same owner as Comfort Inn just separate hotels and scheduling. We did not have a computer system to check guests in. We had to file and manage everything manually.



Early Childhood Education

Sep 2015 - Present
Baker College of Muskegon


General Diploma 

Aug 2008 - May 2014
North Newton High School

Graduated with a 3.48 GPA. 



Choice Advantage

When working at Comfort my boss always told me that besides himself and the other GM I was the best on the computer system out of all the employees. 

Customer Service