Brief about the company:
Electrical Elements Co. is based in Kolkata, India. It is a showroom dealing in electrical industrial products. It is respected dealer of KBL & L&T and other few companies. It competes on the basis of genuineness, price and service.
Description of my experience:
Working here has been a wonderful experience. It gave me an opportunity to use the skills that I learned from the University of Leeds and under the guidance of my seniors I was able to use them efficiently.
Making strategies with the change in market environment and maintaining relationship with the customers is something which I enjoyed the most. Different customers with different needs were hard to please but tried my best to satisfy them. Pushing the product was never my strategy, but to give the right solution. Customer satisfaction has always been my priority and selling service has always been my aim.
Working in a team made the target easy to achieve.
My work included:
- Strategize the marketing plan
- Maintaining healthy relationship with the customers
- Managing sales and making quotations
- Follow-up with the clients
- Stock taking, placing order and maintaining stock