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Work experience

Feb 2013Dec 2014

Bell Men

La Quinta Resort & Club Waldorf Astoria

Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.Greet incoming guests and escort them to their rooms.Receive and mark baggage by completing and attaching claim checks.Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.Assist physically challenged travelers and other guests with special needs.

Dec 2011Feb 2013

Security Officer

La Quinta Resort & Club Waldorf Astoria

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.Answer alarms and investigate disturbances.Circulate among visitors, patrons, or employees to preserve order and protect property.

Dec 2010Dec 2011

Security Officer 

Universal Protection Services
  • Monitored building access and identified all officials and employees before authorizing their entrance.
  • Noted and followed up on any unusual behavior.
  • Responded to calls in both routine and emergency situations.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Processed and logged accurate and detailed incident reports.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
  • Delivered accurate verbal and written reports to company personnel.
  • Verified each individual’s right to enter restricted areas and denied access to unauthorized persons.
  • Patrolled commercial property and the associated parking garage.


Jun 2010

High School Diploma

Oakland Unity High School


      • CPR and Child CPR Training 
        • Skilled in conflict resolution
        • Observant
        • Effective at multi-tasking
        • Valid CA driver's license
        • Capable of heavy lifting
        • Possesses a reliable vehicle
        • Dependable and reliable
        • Five-star hotel experience
        • Courteous
        • Resort experience
        • Diligent
        • Efficient