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Work experience

May 2015Present

Customer Service Representative

  • Answered inbound calls in a timely manner   
  • Data Entry
  • Account Management
  • Educate on Products and Services
  • Sales
Jan 2015May 2015

Customer Service Representative

Xerox-Highmark Health Care
  • Answered inbound calls from customers with complex billing issues
  • Data Entry
  • Account Management
  • Accounts Receivable
Apr 2012Jan 2015

Customer Service Representative

  • Answered inbound calls from customers with technical issues
  • Troubleshooting and repairing technical issues with products
  • Sales,Customer Retention
  • Data Entry
  • Accounts Receivable


Customer Service

Providing exceptional customer support to individuals requesting assistance in a wide variety of areas.

Accounts Receivable

Accepted payments, set up payment arangements


Experience with inbound and outbound communications.


Have worked within many software programs tailored to job specific duties. Proficient in Microsoft office and windows. 


Highschool Diploma

Tuscarora Blended Learning Charter School