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Education

Aug 2011Dec 2014

Bachelor of Science, Management Information Systems

At St. Cloud State University
  • Location: St Cloud, United States
  • Grade: 3.19 out of 4.00
  • Courses included:
    • Business Statistics, Application Program Development II, Systems Analysis and Design, Enterprise Architecture, Database Design, Implementation and Administration, IS Strategy, IT infrastructure, Project Management

Work History

Jul 2015Present

IT Technical Analyst

Johns Hopkins Aramco Healthcare (JHAH)

ESSENTIAL DUTIES:

  • Provide service to employees and systems management.
  • Assist with end user system updates and monitoring ensuring backup of data files, etc.
  •  Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns.
  • Work with end users to identify and deliver required PC service levels.
  • Managing inventory of information assets within in JHAH
  • Promote information/computing security awareness and training to users
  • Manage physical inventory verification of JHAH IT assets and reconcile a Physical Inventory Report.
  • Reporting any lost or stolen device to Corporate Security Services Division\Technical Services Group for investigation
  • Coordinate with Admin level IT coordinator the requesting/forecasting of IT computer resources 
Nov 2007Jan 2010

 Administrative Coordinator 

Tamimi global company
  • File and retrieve corporate documents, records, and reports.
  • Perform general office duties,maintaining records database systems.
  • Support the administrative team in achieving their goals.

Personal Skills

  • Excellent verbal and written communication skills.
  • Positive attitude promoting confidence and credibility to team.
  • Capable of working under pressure and meet tight deadlines.
  • Capable of giving strong attention to details.
  • Self motivated, dependable, able to multitask, learn quickly and great team player.
  • Work as a team member and to promote a positive work environment
  • Willingness to work with many different people.
  • Work independently and assist with multiple projects, priorities, and locations.