Work History

Work History

Barista & Sales Represenative

Sep 2014 - Jul 2015
  • Maintained the cleanliness of the shop
  • Upselling of food, beverages and promotional items
  • Operating the till systems (cash and VISA payments)
  • Worked in a team during busy hours to minimise customer wait times and maximise sales efficiency.
  • Prepared various hot and cold beverages
  • Proper handling of food and drink items

Customer Service Representative

Jun 2013 - Dec 2013
BP Retail
  • Replenishing stock
  • Processing payments
  • Appropriately managing and resolving customer complaints
  • Assisting customers with their enquires
  • Closing the store during the night shift
  • Upselling promotional items to meet monthly KPIs
  • Handling hot food and preparing hot beverages

Retail Sales (Volunteer)

Jul 2012 - Sep 2012
National Trust Shop
  • Applying discounts during promotional periods
  • Maintaining the upkeep of window displays
  • Greeting customers and upselling items
  • Stock taking, ordering and replenishing where required
  • Taking payments with the cashier, accepting cheque, cash and card payments


Current mechanical engineering student on a gap year from the UK, looking for work in sales/customer service , friendly, honest and a hard worker. Quick to learn new skills and works well in a fast paced environment.  



High School

2008 - 2011
David Hughes College, UK


University of Nottingham

2011 - 2016
Bachelor's of Mechanical Engineering

On track to graduating with a 2:
Relevant studied modules include: 

Professional Studies68%
Management Studies 165%
Management Studies 273%

Key Skills

  • Working under pressure
  • Working in a busy team
  • Commercial/Business Awareness
  • Dealing tactfully with customer concerns
  • Customer Service
  • Numeracy
  • Cultural Awareness
  • Responsibility
  • Efficiency
  • Use of IT systems