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Tyler Barnes

Account Manager - client relations


Experienced and skilled, looking for new opportunities!

I am currently employed as an Account Manager within the construction software industry. The core of my role is generating new business as well as managing and teaching new customers about our product and the latest technological advances in construction software.
I've also previously worked within a background services company with a global presence. I have held a variety of roles during this time including Employment Verification, Customer Service, Quality Assurance, and Criminal Quality Assurance.

Interacting with people comes naturally to me. Over time I have enhanced these skills even further as a Customer Service Representative. Communication was critical in order to effectively resolve or diffuse issues from various levels of clients. I'm also an exceptionally quick learner with a high work ethic. I am looking for work that will be able to offer a new set of skills and development for myself in addition to enhancing the areas I excel.

I'm looking to pursue new opportunities to further my growth and can be contacted through this profile, plus I’m always interested in hearing from former colleagues, managers, or just interesting creative folk, so feel free to contact me if you’d like to connect.

Work experience

Nov 2014Jul 2015

Account Manager-Client Relations


Account Manager-Client Relations at (9 months) Generating leads and managing clients for a construction-based software company that focuses on tier 1 and 2 commercial Builders. Construction was a new industry for me, but after a steep learning curve in the first few months I was able to effectively communicate with Managing Directors and senior construction workers on the finer points of Construction and it's relation to our software product, proof of my quick ability to adapt and learn at a fast pace. This role also required me to self manage my day to day tasks, as well as organize meetings and provide presentations with prospective leads.

Oct 2011Oct 2014

Verifications Specialist

First Advantage
Verifications Specialist at First (3 years 1 month) My core responsibilities included conducting employment verifications and reference checks for employment application purposes and assisting team members with process and privacy enquiries. Through my involvement with Team Leaders we successfully introduced new work processes which improved our overall output and increased our business's revenue. Being a senior member of the company I also took the initiative to train and guide other team members on a daily basis. Achievements included receiving awards from Management in regards to my interpersonal skills and ability to bring teams together, as well as being Page1 selectively chosen to take part in the implementation of a new global platform that required me to learn and train all other members of my team.
Feb 2011Sep 2011

Sales Representative

Video Ezy
Sales Representative at (8 months) Dealing with in-store and telephone enquiries from customers, providing excellent customer service, joining up new members, handling customer complaints, cash handling and reconciliation at the end of the day, working autonomously and unsupervised throughout shifts whilst maintaining the store with general cleaning and restocking. On multiple occasions I was commended by my managers for my high work ethic and ability to handle the management of the store by myself whilst maintaining high customer service. Skills & Expertise Background Checks