Tyler Jackson

Tyler Jackson




Event Planning

Project Management

Microsoft Office Suite

Financial Services

Work experience

Work experience
Jun 2010 - Present

Financial Services Assistant

Commerce Bank

  • Establish relationships and assist with financial product selection through customer interaction and cross-selling techniques. Suggest products that best meet customers described financial needs.
  • Provide product support and trouble-shooting within card services, online banking, and account reconciliation.
  • Follow all account opening procedures regulated by Commerce Bank and Federal Government: BSA, CIP, US Patriot Act.
  • Assist management with all monthly audits: accounts, plastics, monetary instruments, and teller/cash vault audits.
  • Assist in training new staff and coaching.
  • Maintain or exceed monthly and quarterly sales goals and assist in overall branch sales goal.
  • Provide information and account set-up to students during SOAR at Missouri State University. -Exceeded 2012 yearly sales goal by 1,800%
  • Represent Commerce Bank within a variety of marketing events held by Missouri State University.
  • Created branch disaster continuity plan.
Mar 2012 - May 2012



  • Responsible for fundraising silent auction items for Make-A-Wish Golf Classic held at Murder Rock.
  • Assisted Executive Director with planning, researching, fundraising, implementation and follow-thru of both internal and external events.
  • With assistance from fellow interns and volunteers, fundraised for specific events held outside of Make-A-Wish.
  • Participated in board meetings held in regards to multiple events.
Nov 2009 - Jun 2010


Commerce Bank
  • Responsible for delivery, distribution, and shipment of all FedEx, UPS, and USPS packages and products for the Springfield Region.
  • Daily balancing of multiple GL accounts and 35+ ATMs.
  • Assist internal staff with research and account reconciliation of customer accounts and GL's.
  • Implement and assist in branch surprise cash audits and auditing of regional vault.
  • Research missing deposit items, fraudulent checks, ACH issues, and open cases to resolve customer issues.
  • Assist with Branch Image Capture (BIC) issues within branch.
  • Travel to various branches when short staffed to provide customer coverage.
  • Work on special projects assigned by Vice President.
Dec 2006 - Nov 2009

Certified Professional Teller

Commerce Bank
  • Maintain proper cash handling procedures implemented by Commerce Bank and federal regulations: CRA, CTR, BSA.
  • Provide excellent customer service through teller duties: deposits, cash checks, buy/sell savings bonds, sell monetary instruments, and gift cards.
  • Through cross-selling, suggested new products to customers based upon customer needs.
  • Met or exceeded all retail sales goals set forth by management.
Oct 2005 - Aug 2007

Camp Counselor

Willard Parks and Recreation
  • Assist community members with registration and activity information.
  • Responsible for entire facility during weekends: opening/closing, cash handling, gym and community room organization and reservation, general cleaning.
  • Responsible for 20+ children during day-to-day activities and field trips.